Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,838 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 5th September 2025

289

Anonymous

Anonymous // 01/01/2019

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English

“Vesternet pulls together a wealth of products and (most important) resources for those of us interested in automation and smart homes. My Home Automation journey started with a link to Vesternet in a forum and almost 12 years later I continually return to Vesternet as a One Stop Shop for all things to do with my smart home. The ordering process has been seamless and I have never experienced any issues with any of my purchases. I (highly) recommend”

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Posted 1 year ago

“Always competitive pricing, good stock and easy checkout”

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Posted 1 year ago

“Very good offers and prices with great customer service.”

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Posted 1 year ago

“Always good service”

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Posted 1 year ago

“Have used Vesternet before and will always use them in the future.”

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Posted 1 year ago

“Always purchased my home automation items from Vesternet. The level of service and guarantees make me feel confident in ordering from them.”

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Posted 1 year ago

“Always go to Vesternet for my smart stuff, easy to find what I need . Lots of help when needed. excelent pricing . open and straight forward shipping cost Very easy site yto navigate . very easy checkout”

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Posted 1 year ago

“Decent experience, easy website to use”

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Posted 1 year ago

“Super easy to order, bish bash bosh and all done. I've used Vesernet a good few times over the years and have never had any issues whatsoever. Great site, thank you.”

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Posted 1 year ago

“If you can't be bothered with import fees, looong waits for products and want good local support, then there's no better choice than vesternet. Great selection of products and you can get them next day.”

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Posted 1 year ago

“Super easy ordering, great price and great products!”

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Posted 1 year ago

“I had excellent service from David who promptly answered my questions, which led me to making a purchase with some degree fo confidence. I had less satisfactory service from another member of the team who fobbed me off by suggesting I refer to the manufacturer's website. For this, I have reduced the score to 4 stars rather than 5. When buying online, I still want to know that I have contact with real people who will engage with me to discuss what I am buying. I can't yet comment on the service in terms of receiving the item I have purchased - fingers crossed that it arrives within the promised timescale and in full working order. At the moment, I have no reason to think that it won't, of course.”

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Posted 1 year ago

“Excellent customer service. Very happy with the quality of the products and prices.”

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Posted 1 year ago

“Quick and efficient service, easy to checkout and a free book as well.”

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Posted 1 year ago

“Easy order process and good price”

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Posted 1 year ago

“simple and quick checkout. Thanks”

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Posted 1 year ago

“All good. Helpful support received, when I needed it.”

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Posted 1 year ago

“Good website. Smooth ordering.”

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Posted 1 year ago

“Simple to use online shop with great integration to Shop for easy checkout. Also good and quick customer service when had to return an item”

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Posted 1 year ago

“Excellent customer service. Very quick to reply over live chat and incredibly helpful.”

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Posted 1 year ago

Vesternet is rated 4.8 based on 2,838 reviews