Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 3,011 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 3,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 16th February 2026

291

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always found Vesternet to be very helpful and the information on the website is excellent”

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Posted 8 years ago

“Always a quick and easy order process and reliable delivery”

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Posted 8 years ago

“Had the pleasure to recieve help and advice by Mark and he does an excellent job!”

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Posted 13 years ago

“Great site, all the info you could need. Initial comms via email were good but despite claims delivery could be tracked and email despatch notices would be sent neither happened.. Not major but when you've shelled out a few quid online it's reassuring to be kept informed.. Other than that they're great. MY ERROR IT WAS IN MY JUNK BOX.. Very prompt response from Vesternet to qualify ..I apologise profusely!! I'll be back for more kit soon!”

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Posted 12 years ago

“Great manuals to support purchase decisions! Vesternet is a fantastic resource.”

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Posted 6 years ago

“Always get great service, and the store website with Q&A/Review sections is very helpful, not to mention the great blog posts filled with information.”

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Posted 9 years ago

“Very useful internet shop. It contains much more information about items than other shops! Thank you!”

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Posted 8 years ago

“Title says it all.”

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Posted 10 years ago

“Really impressed fast efficient service, the systems work really well to keep you informed of your order progress. Delivered very quickly. Certainly a best practice e-tailer. The benchmark for all other online traders.”

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Posted 10 years ago

“Great store, good product selection and fast processing”

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Posted 5 years ago

“Huge range, well described and presented”

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Posted 8 years ago

“Excellent service and very knowledgeable. Always buy my home automation equipment from here”

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Posted 6 years ago

“Vesternet (Mainly Mark Onions) has helped me EVERY step of the way with their excellent knowledge on all things home Automation. They have been interested in my build and have given me guidance as and when i've needed it, no questions asked. I no longer go anywhere else for HA kit. My house is now Automated with: 64 Zone Alarm System, fully integrated with: Z-Wave System Door Locks Lighting System Heating System Great Job!”

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Posted 13 years ago

“Always a great selection, and an easy to use website full of useful information. I quite often use the site as an info source, even when not purchasing something.”

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Posted 8 years ago

“Have purchased numerous items over the last 4 years, and have always been pleased with the products and the service from Vesternet.”

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Posted 6 years ago

“I wasn't sure which heating and control devices I should get to best suit my requirements, but after e-mailing customer support I got the advice I needed, Products arrived quickly and worked as expected. Thanks to Mark for his help and assistance.”

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Posted 12 years ago

“I made a last minute purchase of a Fibaro senser on a Friday afternoon and chose next day delivery. This was a few minutes after purchasing an alternative Smarrthings senser from Currys (also next day delivery). I was very impressed when my purchase confirmation email arrived with the manual for the item I ordered in pdf format attached, very professional. I was kept up to date with the status of my order throughout and it arrived by Royal Mail the next morning. My Currys order? Despite charging more for next day delivery it was delayed and didn't arrive until the Sunday. Vesternet have my trust and my future orders.”

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Posted 10 years ago

“I was unreservedly impressed with Vesternet. I contacted them to ask advice about venturing into the world of home automation, and they gladly spent time advising and helping me, even though my initial purchases weren't huge. Delivery was fast and everything as it should be. I will definitely use them again.”

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Posted 12 years ago

“Excellent pre-sales tech support, and have had no problems with getting help and support with any kit I have purchased.”

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Posted 8 years ago

“Amazing service!”

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Posted 9 years ago

Vesternet is rated 4.8 based on 3,011 reviews