Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,844 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 5th September 2025

289

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“great”

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Posted 3 years ago

“As always informative and clear web site experience, manuals clear and to hand to make sure you are getting precisely what you need. Support always helpful if needed. Always 5*”

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Posted 3 years ago

“When ever I order from Vesternet is so simple and easy to use but also so secure. You can find anything with search option. And its detailed information gives you a great idea of what you are looking and if it’s right for you. They also have great selection of recommendations that suit your needs and bundles are always good as they think of things you do not always think about.”

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Posted 3 years ago

“easy to order”

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Posted 3 years ago

“Sort feature allowed me to filter zwave+ V2 items. Very useful.”

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Posted 3 years ago

“Have used Vesternet for a few years now, they have been very helpful with set up questions and technical support. Would recommend using them, even if it is a few £ more the support is worth every penny.”

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Posted 3 years ago

“Always but my home automation stuff from these guys. Best selection and technical support”

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Posted 3 years ago

“Easy to find everything I needed”

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Posted 3 years ago

“Has a good range of products for decent prices. I get most of my smart home/home automation products from here.”

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Posted 3 years ago

“Great selection of smart home products we couldn’t find elsewhere.”

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Posted 3 years ago

“I wish your customer service team could speak direct to customers instead of via e-mail”

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Posted 3 years ago

“ordering system seems good. good range of products. I often use them and have had no problems”

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Posted 3 years ago

“Excellent stock of home automation products and easy to use website :)”

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Posted 3 years ago

“I recently ordered a repeater. I have Unfortunately I ordered the z-wave version instead of the zigbee version. I have I contacted Vesternet and the could not be more helpful. I have They approved the return and emailed a return postage label. As soon as they received the incorrect product back and checked it was okay they have despatched the correct item. Great service.”

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Posted 3 years ago

“Always good, when a product was delayed by months they kept me informed and refunded me when it appeared that there were be no more made”

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Posted 3 years ago

“Stock levels are accurate, got the product I need, quick to deliver, competitive price... great!”

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Posted 3 years ago

“1234567890”

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Posted 3 years ago

“I've been buying from Vesternet for 6 years and their service has never failed. My go-to for all things z-wave.”

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Posted 3 years ago

“same old... not sure if i ordered one or not.. got an error.”

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Posted 3 years ago

Sorry to hear that Michael - we've had no errors reported and your order came through fine. Although it's strange you say this because your review was posted from the checkout completion page so did you not see it finalise?

Posted 3 years ago

“Great range of products and good service”

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Posted 3 years ago

Vesternet is rated 4.8 based on 2,844 reviews