Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,839 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 5th September 2025

289

Anonymous

Anonymous // 01/01/2019

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English

“Great products, fast delivery, very knowledgeable staff.”

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Posted 2 years ago

“Good selection of devices. Reasonable service.”

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Posted 2 years ago

“Nice looking ui, good support and decent service.”

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Posted 2 years ago

“Had what I needed and very simple to order.”

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Posted 2 years ago

“Awesome customer service!”

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Posted 2 years ago

“Fine so far”

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Posted 2 years ago

“Available products with UK specs so very happy to be able to get Z-wave gadgets that are no longer available on Amazon. Also Apple Pay integration makes shopping super easy”

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Posted 2 years ago

“Great website easy to use”

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Posted 2 years ago

“Vesternet products seem very well made. Home Assitant found and installed them without any problem. A couple were faulty but have been replaced without any question. Acknowledgement of receipt of the return would have been helpful.”

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Posted 2 years ago

“Very easy to use and navigate”

Vesternet 5 star review on 15th September 2023

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Posted 2 years ago

“Quality products with a quick ordering process, I have used a range of Vesternet supplied products for many years and all are working well in many locations and applications.”

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Posted 2 years ago

“Good email contact and simple checkout process”

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Posted 2 years ago

“Have ordered with Vesternet for years - always really helpful, and it's so nice to have somewhere reliable to get smart home products which can be tricky to find elsewhere!”

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Posted 2 years ago

“Have used vesternet for about 10 years and they have provided and supported my smart home, would certainly recommend.”

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Posted 2 years ago

“Great company great products and fantastic customer service and support”

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Posted 2 years ago

“Dependable retailer. Easy to find the products I need.”

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Posted 2 years ago

“Very user friendly interface and good range of products”

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Posted 2 years ago

“Editing this review as they sent me an email to review them to get free upgraded shipping. I did that well within the time they specified and it has been sent out at the normal speed so looks like a con to me to get good reviews. Backfired here though.”

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Posted 2 years ago

“Very easy to order on website”

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Posted 2 years ago

“Only place I go to get Z wave kit - good selection and all the support articles I need. Satisfied customer for many years.”

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Posted 2 years ago

Vesternet is rated 4.8 based on 2,839 reviews