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Vesternet Reviews

4.8 Rating 2,955 Reviews
97 %
of reviewers recommend Vesternet
4.8
Based on 2,955 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Vesternet Reviews
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Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 16th February 2026
Enamul Khan
Vesternet 5 star review on 12th January 2026
Clive Hammond
Vesternet 5 star review on 5th September 2025
James Savage
Vesternet 5 star review on 20th May 2025
"Clive"
Vesternet 4 star review on 3rd September 2024
James Savage
Vesternet 5 star review on 18th May 2024
Ken
Vesternet 5 star review on 2nd April 2024
Axel Zimmermann
291
Anonymous
Anonymous  // 01/01/2019
Customer service is excellent and quick
Helpful Report
Posted 4 years ago
First one worked great for 11 months then died. Replaced immediately with no quibble. Thanks!
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Posted 4 years ago
Purchased a few items from Vesternet, service on the phone excellent with prompt delivery, what more needs to be said :)
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Posted 13 years ago
Bought from Vesternet many times over 3 years, great support. I sadly had an item fail within warranty (not Vesternet's fault) and the return procedure was seamless and within a few days I had a working replacement. If you want a reliable shop that offers you advice if you need it look no further. I highly recommend them!
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Posted 9 years ago
data on website pretty comprehensive.
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Posted 7 years ago
So far so good.
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Posted 8 years ago
Great site Well designed and user friendly
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Posted 7 years ago
Excellent advice and support
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Posted 8 years ago
The shopping experience and the checkout is professional. The best website i have saw for smart home devices so far
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Posted 5 years ago
Great service and customer support.
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Posted 5 years ago
Excellent communication from seller. Very reassuring company to deal with.
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Posted 7 years ago
Very good experience
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Posted 6 years ago
Vesternet did really well as usual. Fast delivery, knowledgeable support agents. I would definitely recommend.
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Posted 4 years ago
They know their stuff and are happy to help. Prices are keen and delivery prompt.
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Posted 9 years ago
Amazon said it was in stock. It wasn't. Veaternet said it was in stock and it ia on the way. Great service.
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Posted 8 years ago
You're very lovely for taking so much of my money!
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Posted 8 years ago
I have bought a few items from Vesternet and have always been happy with their service and products sold.
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Posted 9 years ago
Having included an aeotec bell in my order during a special promotion, but not researched all alternatives and possible problems with the link to my Homey hub, I wanted to return it for credit and come back to the issue later. Vesternet's response was fast and fully accommodating. In the end I decided to keep the item as I can use it for other purposes even if there are problems integrating in my system (which there probably won't be, I now think)
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Posted 4 years ago
This company knows the products they are selling and the technical support service wphas been very helpful. I would buy again and recommend Vesternet highly.
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Posted 12 years ago
Brilliant customer service and order handling
Helpful Report
Posted 8 years ago
Vesternet is rated 4.8 based on 2,955 reviews