Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,844 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

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English

“I’ve brought a lot of Fibaro products from Vesternet, service has always been top notch. Tech support is good but only for a beginner.”

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Posted 3 years ago

“They know exactly what I want. I trust Vesternet as they have always helped me through the process of buying the right device for me.”

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Posted 3 years ago

“Great product selection and fast shipping. Any returns are dealt with promptly, no questions. Great firm to deal with.”

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Posted 3 years ago

“Quick purchasing process.”

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Posted 3 years ago

“Only place I could find that had the item in stock!”

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Posted 3 years ago

“Always very quick and a great range of options”

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Posted 3 years ago

“Great, as always”

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Posted 3 years ago

“Great company”

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Posted 3 years ago

“xxx”

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Posted 3 years ago

“Always a pleasure.”

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Posted 3 years ago

“Excellent range of products, and well set up web site and delivery.”

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Posted 3 years ago

“I always go to Vesternet for my zwave needs as they are very knowledgeable and stock a great range at the right price”

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Posted 3 years ago

“First class service”

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Posted 3 years ago

“Great advice and knowledgeable people on hand. I like the way products are already tested with hubs and this is shown. Good range and I like the own-brand products. Makes the smart home a little simpler.”

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Posted 3 years ago

“Easy to get information and to do business. Like the way things are tested with certain hubs and the online response, although it could be a little quicker sometimes.”

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Posted 3 years ago

“Great products and great service”

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Posted 3 years ago

“Y”

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Posted 3 years ago

“Strange user interface. Lots of capcha. Cannot choose to pay with pounds,”

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Posted 3 years ago

Hi Yuval, Sorry to hear this. You can easily choose any currency from the bottom left corner of the site (it just defaults to your local currency but it can easily be changed). The Capcha is only when logging in and you don't need to do that to checkout - but if you saw it elsewhere please just let us know and we'll check (sales@vesternet.com)

Posted 3 years ago

“Informative website. Easy ordering.”

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Posted 3 years ago

“My go-to place for all things HA and has been for more than 11 years! Recently had to return an item. Customer Service was faultless.”

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Posted 3 years ago

Vesternet is rated 4.8 based on 2,844 reviews