Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,964 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 16th February 2026

291

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for Saturday delivery but Saturday’s here and still not shipped. Don’t waste money on priority shipping is my advice. Update - The supplier has responded promptly and refunded the excess shipping I paid for Saturday delivery. Issues can always inadvertently arise but it's how they're resolved that matters and the supplier has done a great job here.”

Helpful Report

Posted 5 years ago

“Excellent range of products. Advice pages very useful in deciding what best to buy to make your own smart home. Easy to use, well organised website”

Helpful Report

Posted 6 years ago

“Good selection of products, knowledgeable, helpful and practical support staff”

Helpful Report

Posted 8 years ago

“Very easy. Have used them nay times over the years. Items always arrive promptly.”

Helpful Report

Posted 6 years ago

“Quick search and quick buying”

Helpful Report

Posted 6 years ago

“The sales department are very helpful and generous. I recommend this website to everyone interested in z-wave equipments.”

Helpful Report

Posted 12 years ago

“Lots of great products compatible with SmartThings”

Helpful Report

Posted 5 years ago

“This is my 3rd order with Vesternet, and not a single hitches. Excellent teams.”

Helpful Report

Posted 6 years ago

“Mostly very helpful people, sometimes needing a little encouragement. On the whole an excellent experience with great products and fast delivery.”

Helpful Report

Posted 5 years ago

“Simple to find what I was looking for and simple to order. The site is laid out well, with easy to find tech specs!”

Helpful Report

Posted 5 years ago

“Easy to use website, good range of products at reasonable prices”

Helpful Report

Posted 8 years ago

“Great service. Easy Shopping.”

Helpful Report

Posted 6 years ago

“Good deals and very straight forward ordering.”

Helpful Report

Posted 8 years ago

“I put in an order to Vesternet, and then had an email from them saying they were now stocking a better solution (for me). I phoned them, and they were more than happy to stop the original order, and substitute the ones I wanted, after confirming that the new order would really do what I wanted it to. The goods arrived quickly and were as described. I found them very communicative throughout the process. Highly recommended.”

Helpful Report

Posted 12 years ago

“Vesternet is a great site. Full of useful and honest information about Home Automation devices. I have used it before and will do again. Good work”

Helpful Report

Posted 6 years ago

“Well I can't fault this company.i have been using them for a wile now and have never had a bad experience. All there products are well priced, delivery is better than most. Turnaround is quick. Customer service is excellent A*. Would I recommend? Yes”

Helpful Report

Posted 9 years ago

“Fast shipping”

Helpful Report

Posted 5 years ago

“The Best online stores for home automation products. I was particularly impressed at their willingness to help and assist even amateur installers like me. This has taken the entire experience to a different level. Way to go guys.....”

Helpful Report

Posted 11 years ago

“Great range of products, excellent technical service. Recommended”

Helpful Report

Posted 7 years ago

“The original product had a manufacturing issue. The manufacture confirmed the issue and Vesternet have shipped replacements. Very satisfied with Vesternet's service.”

Helpful Report

Posted 5 years ago

Vesternet is rated 4.8 based on 2,964 reviews