Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,831 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 5th September 2025

289

Anonymous

Anonymous // 01/01/2019

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English

“Slow with orders. 3 now have been very slow. Annoyed I have paid more recently for Shelly switches to find out a weekend sale would have saved me huge amounts.”

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Posted 1 year ago

“Stocks Friend devices which are hard to find elsewhere”

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Posted 1 year ago

“Vesternet never let me down in terms of excellent service, which is why I have always stuck with them. Always highly recommended!”

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Posted 1 year ago

“Good choice of quality products with substantial support.”

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Posted 1 year ago

“Easy transaction from a well laid out website”

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Posted 1 year ago

“Service excellent quick dispatch and arrived in good time due to the chosen shipping company”

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Posted 1 year ago

“A great range of devices and simple ordering.”

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Posted 1 year ago

“Ordered a hub, but it has not yet arrived and is still in pending, no indication of when and why. Ordered a pulse counter, which on delivery is missing the dongle. Advice seems very good, delivery less so.”

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Posted 1 year ago

“Quick and easy to find item and place order.”

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Posted 1 year ago

“fast prompt service”

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Posted 1 year ago

“Very good, easy to order”

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Posted 1 year ago

“Good range, although would like to see more options for rocker switch variants. Great customer support.”

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Posted 1 year ago

“Used Vesternet many times, never had an issue. Items have always been well packaged and arrived on time.”

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Posted 1 year ago

“Delivery is good but I did have some electrical noise problems with one of their own brand devices.”

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Posted 1 year ago

“Vesternet is my preferred HA shop. It has a good range of products, regular sales and always sorts out any problems.”

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Posted 1 year ago

“Great customer service good offers and outstanding support. I don’t go anywhere else”

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Posted 1 year ago

“Vesternet are a fantastic company that I have dealt with for over 10 years. They provide a great service both pre and post sale and their range of products is fantastic”

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Posted 1 year ago

“I have started using the Vesternet Modules with my Hubitat hub, and I can say I’ve found them really easy to integrate. I used to be exclusively Fibaro, but I’m finding Vesternet better and cheaper!”

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Posted 1 year ago

“These guys are the real go to guys as they understand the market and supply qualty products.”

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Posted 1 year ago

“Nice service!!”

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Posted 1 year ago

Vesternet is rated 4.8 based on 2,831 reviews