Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,846 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,846 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

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English

“Good clear information, solid service, and a wide range of products. Very happy so far!”

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Posted 4 years ago

“Always your service is great.”

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Posted 4 years ago

“Great shopping experience greate products”

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Posted 4 years ago

“Bought several fibaro units over the past year. Always arrived on time. Vera controller failed and allowed me to upgrade to HC3.”

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Posted 4 years ago

“Quick and simple to deal with. Had what I needed in stock and checkout was very simple, I will use again”

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Posted 4 years ago

“Great customers service.”

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Posted 4 years ago

“Very easy process to order.”

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Posted 4 years ago

“Paid for Saturday delivery but Saturday’s here and still not shipped. Don’t waste money on priority shipping is my advice. Update - The supplier has responded promptly and refunded the excess shipping I paid for Saturday delivery. Issues can always inadvertently arise but it's how they're resolved that matters and the supplier has done a great job here.”

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Posted 4 years ago

“This is my first home automation project. It was great to have so much information available on the website. I also emailed quite a few questions through and got responses within a day.”

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Posted 4 years ago

“Searched for a flood sensor that is z-wave compatible and voila, there it is was on the Vesternet website. I saw that there was an ability to pay via Amazon Pay , Google Pay as well as Pay-Pal and the usual Credit and Debit card means. I chose Amazon pay and literally, I was done in under 5 minutes. Very please with the purchase. Can't wait to put this flood detection device under and to the back of the fridge so that we can have the fridge dispense Ice and Water again without worrying about another water leak!”

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Posted 4 years ago

“Thank you for the sevice”

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Posted 4 years ago

“Bought my Homey Pro but unfortunately the unit had a power supply issue. Asked for support and the Vesternet team was super fast and helpful replying. They prepared everything for me to send the product back and the day they confirmed receiving the returned defected product they send a replacement! Super satisfied with the support and service. I will definitely look at their products first for my Home Automation just because I feel I can trust them to help me if something comes up.”

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Posted 4 years ago

“Very knowledgeable company, having been in the industry for several years. Good customer service and communication. Site is also has a lot of useful information for home automation.”

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Posted 4 years ago

“Great store, good product selection and fast processing”

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Posted 4 years ago

“Really good sales support as usual!”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Good selection of smart stuff”

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Posted 4 years ago

“Found item I was looking for easily & plenty of information. Item was easy & quick to purchase.”

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Posted 4 years ago

“Always a good selection of Zwave equipment.”

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Posted 4 years ago

“What can you say, Vesternet are the best Z-Wave online seller in the UK. Always good service and tech support.”

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Posted 4 years ago

Vesternet is rated 4.8 based on 2,846 reviews