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Veincentre Reviews

4.9 Rating 972 Reviews

97 %

of reviewers recommend Veincentre

Company Reviews

Product Reviews

About Veincentre:

Veincentre are the UK's leading varicose vein and thread vein specialists with clinics nationwide. Their mission is to provide the most effective, proven treatments and the highest quality of care, that is easily accessible.

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Phone:

03334 553 378

Email:

patientcare@veincentre.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I attended Manchester vein clinic today for EVLA treatment & foam schelotherapy performed by Dr Ananth Krishnan, Consultant Interventional Radiologist. Dr Ananth Krishnan is very professional and really knows his craft, He is a lovely person. I felt totally at ease and everything was explained fully . Pain was minimal and I walked out feeling confident my results would be good. I highly recommend the vein clinic for varicose vein treatment everything was great from the initial consultation to the treatment i received.”

Posted 3 months ago

Hi Deborah, Thank you for your lovely review following your experience with us, we are glad your treatment went well and that you felt so at ease in Dr Krishnan's care. We will pass on your comments to him to ensure he sees them! Best wishes, Emily

Posted 3 months ago

“Dr Mathias was very reassuring and informative and has offered me a follow up phone call. I could not have asked for more.”

Posted 3 months ago

Hi John, Thank you for your review, we will send your feedback on to Dr Mathias. We are really pleased that you are happy with our service! Kind regards, Emily

Posted 3 months ago

“Greeted by friendly receptionist, was nice to be offered refreshments. Dr Guinness & his nurse were friendly & informative, looking forward to my treatment.”

Posted 3 months ago

Hi Karen, Thank you for your review, we will ensure the clinic team are made aware of your great feedback. We look forward to welcoming you back to the clinic for treatment. Kind regards, Emily

Posted 3 months ago

“My appointment at the vein centre in Edinburgh was really straightforward no issues,lovely professional staff.”

Posted 3 months ago

Hi Jane, Thank you for your review of our Edinburgh clinic. We are pleased your appointment went well and that you had a good experience visiting the clinic. Kind regards, Emily

Posted 3 months ago

“All very satisfactory nothing at all to criticise regret I cannot proceed with my enquiry at this time as I feel that my recovery would be in jeopardy due to not being able to exercise sufficiently post op”

Posted 3 months ago

Hi Graham, Thank you for taking the time to leave a review. We are really pleased that your appointment went well and we understand your reasoning behind not proceeding with treatment. Please don't hesitate to contact us at anytime for advice or support on managing your condition, on 01782 753960. Best wishes, Emily

Posted 3 months ago

“I was so happy with my consultation, the surgeon and nurse I saw were easy going, friendly and clearly very profesional. I feel very confident in going back for treatment soon, and I would definately recommend anyone who is thinking of treatment to check out "The vien centre"”

Posted 3 months ago

Good afternoon, Thank you for taking the time to leave a review following your consultation. We are really happy to read that you are pleased with your experience so far and we look forward to welcoming you back for treatment. Kind regards, Emily

Posted 3 months ago

“Very friendly, efficient and helpful”

Posted 3 months ago

Good afternoon Dawn, Thank you for your review! We are really pleased to read your feedback. Kind regards, Emily

Posted 3 months ago

“Very warm reception from the get go . Made me feel relaxed . Felt able to ask questions without feeling stupid .”

Posted 3 months ago

Hi Mekde, Thank you for your review of our clinic. It's fantastic to read your feedback and we hope that you managed to get all the answers to your questions. Best wishes, Emily

Posted 3 months ago

“So informative, and very relaxed atmosphere . Very impressed”

Posted 3 months ago

Hi Karen, Thank you for your review, We are really pleased that you are impressed with our service and found us to be informative. Offering a relaxed atmosphere for our patients is vitally important to us as we understand that having treatment can be quite nerve wracking, so we always try to ensure you are welcomed into an environment that is friendly and will put you at ease. Kind regards, Emily

Posted 3 months ago

“The face to face interactions with the receptionist, nurse and consultant were friendly and informative. A good experience, with procedures fully explained and questions answered thoroughly. Conversations over the phone with various individuals, gave varied interpersonal skills. I found them unhelpful, at times pushy, with a salesperson attitude and on one occasion somewhat patronising. If these had been my only contact with the organisation, I wouldn't have continued my enquiry.”

Posted 3 months ago

Hi Chris, Thank you for our review and for taking the time to share your feedback. We're delighted to hear that your overall experience with our clinic team was positive, and that you found them to be friendly and informative. We are disheartened to learn that you were not entirely satisfied with the service you received during your telephone interactions with our teams. It is our priority to always offer a service that is welcoming, supportive, and informative, where you feel comfortable asking questions without any sense of pressure. Rest assured; we have relayed your feedback to our Group Clinic Operations Manager for thorough investigation. She will be reaching out to you shortly to delve deeper into the matter and ensure that necessary steps are taken to prevent such instances in the future. Thank you once again for your valuable feedback. We greatly appreciate your input as it helps us continually improve our services. Kind regards, Emily

Posted 3 months ago

“courtesy throughout my visitl recepionists very attentive. Consultation Excellent,”

Posted 3 months ago

Hi Ian, Thank you for your review following your consultation. We are pleased that your appointment went well and will be sure to pass your comments on to our receptionist. Kind regards, Emily

Posted 3 months ago

“I could not recommend Dr Diwakar and the lovely nurse I had enough (so sorry I have forgotten her name!). Throughout my whole journey, Dr Diwakar treated me with kindness and genuine care. I felt hugely reassured from my first meeting and I am so happy with the results. I have never worn a skirt or shorts in public and for the first time in my life I can :) I honestly could not fault any stage of my entire experience and I am so glad I chose Veincentre and Dr Diwakar. Thank you so much all involved!”

Posted 3 months ago

Hi Molly, Thank you for taking the time to leave such a great review. We are really happy to hear that you had a good experience and that you have gained the confidence to wear skirts and shorts in public - helping people like you to reach results you are happy with is exactly why we do what we do! Best wishes, Emily

Posted 3 months ago

“Excellent service. Receptionist and consultant very friendly and welcoming. I had an as yet undiagnosed issue with one of my legs, and wanted confirmation of what the issue was. After explaining my symptoms to the consultant, he advised it was likely to be arterial, and if so, out of scope for what the Veincentre could treat. He examined my leg and performed the ultra-sound scan, and confirmed it was arterial, giving a clear explanation with the help of the graphics produced during the scan. Although Veincentre could not treat it, the consultant gave me advice on actions I could take to help manage, and possibly improve, my symptoms, and sent me a report afterwards. Although Veincentre could not address my problems, my appointment was well worth it for the peace of mind it gave me, and for pointing out a way forward”

Posted 3 months ago

Hi Colin, Thank you for taking the time to leave a review following your appointment. We are sorry that we are unable to help you any further but pleased that you came away from the appointment with confirmation of the problem and advice on how to manage your symptoms. We wish you all the best for the future. Kind regards, Emily

Posted 3 months ago

“Everyone was helpful, informative, and friendly, which put me at ease. I am confident I have made the right choice to proceed after discussion with the consultant”

Posted 3 months ago

Hi Arlene, Thank you for taking the time to leave a review. We are pleased that you felt at ease in the hands of our team, and we look forward to welcoming you back for your treatment. Kind regards, Emily

Posted 3 months ago

“I was seen by very nice, friendly and informative people at the Veincentre, and am now looking forward to receiving my treatment soon.”

Posted 3 months ago

Hi Sharman, Thank you for taking the time to leave a review. We are pleased you've had a good experience so far and found our staff to be friendly and informative. We look forward to welcoming you back to the clinic for your treatment. Kind regards, Emily

Posted 3 months ago

“Very friendly, efficient and polite”

Posted 3 months ago

Hi Sally, Thank you for your review. It's great to hear that you found our staff to be friendly, efficient and polite. We will ensure this feedback is passed on to the relevant team who cared for you. Kind regards, Emily

Posted 3 months ago

“I was made to feel welcome from the moment I walked in. They are so lovely, polite and professional. I have had my assessment and I am already booked in for the procedure.”

Posted 3 months ago

Good morning Rhian, Thank you for your review, we always strive to ensure that our patients feel welcome when visiting the clinic so are pleased you have had a good experience so far. We wish you all the best for your treatment! Emily

Posted 3 months ago

“Very friendly, helpful and professional people, right from the receptionist, the consultants helper and the consultant herself. Consultant was open, explaining findings and proposed follow up work.”

Posted 3 months ago

Good morning Robert, Thank you for your review. We appreciate you taking the time to let us know that you had a good experience! Best wishes, Emily

Posted 3 months ago

“We were made to feel very welcome, and all the staff were very helpful and imformative, and any questions they do there best to find out for you, we were very happy.”

Posted 3 months ago

Good morning Samantha, Thank you for taking the time to leave a review and for your kind comments about our staff, it's really nice to read that you are happy with the service you received. Kind regards, Emily

Posted 3 months ago

“Really good customer service from all i have spoken to. Lovely bright clean reception/waiting area & treatment room. Very pleased!!”

Posted 3 months ago

Good morning Kelly, Thank you for your positive review. We pride ourselves on providing the best customer service, so are really happy to hear that you had a good experience with all the staff that you spoke to. Thank you for also leaving your feedback on our clinic. Best wishes, Emily

Posted 3 months ago

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Veincentre is rated 4.9 based on 972 reviews