Veincentre Reviews

4.9 Rating 949 Reviews
97 %
of reviewers recommend Veincentre
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About Veincentre:

Veincentre are the UK's leading varicose vein and thread vein specialists with clinics nationwide. Their mission is to provide the most effective, proven treatments and the highest quality of care, that is easily accessible.

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Phone:

03334 553 378

Email:

patientcare@veincentre.com

Anonymous
Anonymous  // 01/01/2019
Very pleasant surroundings, friendly receptionist and nurse, the doctor explained everything to me about my veins and the treatment for them, overall a good experience
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Posted 1 month ago
Very good and helpful
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Posted 1 month ago
I arrived 10 mins late for my appointment due to road works and road closures . I had travelled from Faversham which is quite a distance . Due to my being 10 mins late I was met by a very unfriendly staff member , a nurse I think . She did not bother to greet me and was most unfriendly . The woman concerned measured me for support stockings . I found the doctor and receptionist very friendly
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Posted 1 month ago
Good afternoon Barbara, Thank you for your review. We are so sorry to hear about your experience with us. We're proud to provide a welcoming and friendly atmosphere, so we are disappointed that we didn't meet these high standards when you came to see us. We have taken your comments on board and will look into this to ensure it doesn't happen again. Our Senior Patient Adviser will be in touch with you to reassure you for any future visits. Best wishes, Emily
Posted 1 month ago
Nice staff, very proffessional and great service.
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Posted 1 month ago
Hi Radovan, Thank you for your review and for leaving such great comments, we are really pleased that you are happy with our service. Kind regards, Emily
Posted 1 month ago
All the staff at the Bristol Veincentre were excellent . Everything about the procedure I will have was fully explained and my questions answered in detail .
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Posted 1 month ago
Hi Mary, Thank you for your review of our Bristol clinic. We are pleased that you got answers to all of your questions and we look forward to welcoming you back to the clinic for treatment. Kind regards, Emily
Posted 1 month ago
pleasant caring staff.
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Posted 1 month ago
Good morning, Thank you for taking the time to leave a review, we are really pleased to read that you found our staff to be so pleasant and caring. Kind regards, Emily
Posted 1 month ago
Veincentre provided a very professional and comprehensive service.
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Posted 1 month ago
All staff at the Hull Clinic were friendly and helpful. I was offered a coffee that I could even take with me into my consultation! The clinic itself appears to be state of the art and well designed. The actual session with Mr Nair was informal and relaxed with plenty of time to ask questions. I would have liked a chair or stool to use while getting undressed and a long handled shoe horn to help get my shoes back on especially when Mr Nair was waiting for me to discuss the ultrasound. Apologies if a chair or stool was there and for some reason they were overlooked.
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Posted 1 month ago
Hi Neil, Thank you for taking the time to leave a review following your consultation. We are really pleased to read your comments about the clinic team and that your consultation went well. We appreciate your feedback regarding a chair/stool and shoe horn being available, and we will pass this on to the team. Best wishes, Emily
Posted 1 month ago
From the receptionist Hunayda to the consultant Dr Mark Regi,I was treated with the upmost courtesy and respect and everyone was so friendly. All my questions were answered in detail and the procedure was explained to me in full.I am very confident that I am in capable hands.
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Posted 1 month ago
Hi Keith, Thank you for your review, we are really pleased to read your comments and will be sure to pass these on to Dr Regi and the rest of the team. Best wishes, Emily
Posted 1 month ago
I felt very welcomed and all of the staff were really friendly. I left with plenty more knowledge of my varicose veins and all of my questions were answered to great detail.
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Posted 1 month ago
Hi Chloe, Thank you for taking the time to leave a review. We are happy to read that you felt welcomed and in good hands with our friendly team, and that you got answers to your questions! If you have any other questions at any point, please get in touch with our Patient Advisory Team and they will be happy to help. Kind regards, Emily
Posted 1 month ago
Lovely friendly staff. I had a very informative consultation and has given me to confidence to go ahead with the treatment this week.
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Posted 1 month ago
Hi Rachel, Thank you for your review, it's great to hear that you found our staff to be friendly and that you found the consultation so informative. We hope your treatment goes well and if you have any questions at any time, please don't hesitate to contact our Patient Advisory Team! Kind regards, Emily
Posted 1 month ago
Fantastic made me feel very relaxed and talked me through what I'd need doing , really put me at ease .
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Posted 1 month ago
Hi Scott, Thank you for your review. We are really happy to read that you felt relaxed and at ease when you visited the clinic. Kind regards, Emily
Posted 1 month ago
On the day of my appointment there had been several accidents on my route which had delayed me significantly. So when I arrived at the clinic, I was somewhat sweaty & stressed, to say the least! All the staff were absolutely lovely & immediately put me at ease. I was still able to attend my appointment, during which, I received all the information I needed regarding treatment options. When I started to feel faint during the ultrasound scan, both the consultant & nurse were very kind & helped me to lie down & recover. I am booked in for scleroderma treatment & I am looking forward to a summer in shorts!
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Posted 2 months ago
Good morning Julia, Thank you for taking the time to leave a review following your consultation. We are really happy to hear that your appointment went well and that you left the clinic feeling fully informed and ready to book your treatment. We look forward to welcoming you back to the clinic for this. Kind regards, Emily
Posted 1 month ago
Ok no problem very helpful in ever way got me sorted out Cant thank them enough
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Posted 2 months ago
Good morning Robert, Thank you for your review, we are really pleased to hear that you are happy with our service and the results of your treatment. Best wishes, Emily
Posted 1 month ago
Very welcoming and friendly reception. The Consultant was very professional, and his explanation of all procedures was easy to understand and reassuring. Overall a very good experience.
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Posted 2 months ago
Hi Andrew, Thank you for your review, it's great to hear that you had a good experience, and felt welcomed and reassured throughout. Kind regards, Emily
Posted 2 months ago
Booked this appointment after being terribly disappointed with an experience I had with a Harley Street Clinic in that the consultation lasted 10 mins ! The contrast couldn’t have been more different ; My consultation with the veincentre was exceptionally through , with detailed explanation of the procedure, followed up by a report of what was discussed and I have now booked my procedure feeling that the vein centre care about you as a person and not just interested in taking your money. All the staff and professionals I met were welcoming and supportive.
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Posted 2 months ago
Good morning Jane, Thank you for your kind review, we are so pleased that your consultation with us went well and that you felt well informed. We look forward to welcoming you back to the clinic for your treatment! Best wishes, Emily
Posted 2 months ago
Reception and all members of the staff were excellent and made my experience very satisfactory.
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Posted 2 months ago
Hi Randall, Thank you for your review of the staff you saw in clinic, we are pleased to hear that you had a good experience. Kind regards, Emily
Posted 2 months ago
Very professional,consultant was extremely attentive,gave detailed explanation of my condition and Treatment,left feeling much better informed.
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Posted 2 months ago
Good morning Toni, Thank you for your review, we are really pleased that you came away from the appointment feeling fully informed about your condition and the treatment options! If you do have any other questions you are welcome to contact our patient advisory team on 01782 753960. Kind regards, Emily
Posted 2 months ago
Lovely friendly staff. I felt very looked after.
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Posted 2 months ago
Good morning Charlotte, Thank you for your review, it's great to hear that you found our staff to be friendly and that you felt so well looked after. We will be sure to pass on the feedback to the team who cared for you! Kind regards, Emily
Posted 2 months ago
Excellent experience,and explanation of all aspects of intended procedure ,at initial consultation .Am definitely going ahead .
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Posted 2 months ago
Good morning, Thank you for your review following your consultation, we are pleased it went well and we look forward to welcoming you back to the clinic for your treatment. Kind regards, Emily
Posted 2 months ago
Veincentre is rated 4.9 based on 949 reviews