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"untied" - the UK's personal tax app Reviews

4.9 Rating 173 Reviews
97 %
of reviewers recommend "untied" - the UK's personal tax app
Read \"untied\" - the UK\'s personal tax app Reviews

About "untied" - the UK's personal tax app:

Nobody likes to pay too much tax. You might be worried about getting it right and if you need to do any filings, they're a hassle.

untied removes that pain by gathering your transactions, optimising your tax, preparing your tax filings automatically and sending them to HMRC direct from the untied app.

That means you're in control, you're confident your taxes are right, and you have more time for the things that matter to you.

Visit Website

Email:

team@untied.io

Anonymous
Anonymous  // 01/01/2019
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I am very early in using untied but so far it is outstanding. There are answers to almost all my questions in the easy to navigate help pages and anything else is answered swiftly by the support team. It's so simple to use, linking to bank accounts, tagging transactions and it really seems like they've thought of everything.
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Posted 2 weeks ago
Untied was a great choice out of the many offered on the HMRC site. Their tagging system is very simple, and there is almost no work to do after one has spent time tagging transactions from the start of the financial year up until the date when you begin to use Untied. In a friendly phone call they talk you through the initial process of linking Untied to your bank account(s) and to your HMRC account, and thereafter they let you know whenever they spot transactions on your bank account, so you can tag them (e.g. business expense, personal transaction, business income, pension contributions) as you go along. Any mistakes can easily be rectified before you submit to HMRC, and Untied is prompt and helpful with any queries.
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() - Posted 2 weeks ago
Professional and friendly. Answered all my questions before I signed up. Offer all the requirements needed for making mtd. Great help videos . Especially like quick response to email or questions . Thanks for the discount 👍
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() - Posted 2 weeks ago
Great customer support. Had a problem ( my fault). Solved quickly.
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Posted 2 weeks ago
As a freelancer with no formal accountancy training (I have always just kept track of everything in Excel) I must admit I was slightly dubious about this whole MTD thing, but I have to say I am a complete convert, thanks to Untied. It's intuitive and simple to use, and I have had no problems at all getting to grips with it. The Untied team is very friendly and helpful, and I can genuinely see how this platform is going to make my accounts easier to do - all by myself, without any expensive paid support - at the end of each year. To sum up, I would say, "Don't be afraid of MTD - just used Untied and it will be easy!"
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Posted 2 weeks ago
Ashmika has been very supportive. I had a few queries and she answered them straight away , and gave links to a couple of videos that would help me.
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Posted 1 month ago
Initial emails have been really clear and informative . I feel confident in the support from untied
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Posted 1 month ago
Always fast to respond when help needed. Support is 5 star ⭐️ Great App, easy to o use
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Posted 1 month ago
First introduction to untied - Kevin was helpful and clear . I feel confident to go with untied for MTD
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Posted 1 month ago
Easy to use and Ideal for Tax Submissions. Staff excellent on replying to any queries. Highly recommend.
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() - Posted 1 month ago
I've just signed up for MTD and am very happy with the experience. It's clear, I understand what I need - so far so good!
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() - Posted 1 month ago
We're really pleased you're having a good experience with "untied"! We've had a lot of people signing up early to MTD - and we're now recommending it as a good way to get going.
Posted 1 month ago
Having tried several accounting packages in advance of MTD, I found most extremely confusing, difficult to navigate and made me feel stupid ... then I came across “untied”. It was easy to understand with clear labelling so each part was clearly identifiable, ie, Transactions were for transactions, Journey was for journeys. This may sound basic but on some systems I couldn’t work out what to put where, especially as it’s September 2025 and I already have 5 months worth of data to manipulate. It’s very user friendly and the best part is that when I mess up, ie with the type of format that the system could work with, there was Ashmika on hand to help me out. For anyone who is keen to get going on MTD, I can strongly recommend this system. I’ve been doing my own taxes for nearly 10 years so don’t need tax advice ... but I do need a way of satisfying the 2026 onwards taxation criteria for Self-Assessment. Well done Kevin and the programmers of the “untied” system. You’ve won me over 🙂
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() - Posted 1 month ago
Sheila thanks so much for the really lovely words! We're pleased you're enjoying "untied", and we hope it's helpful for others to hear from your experience.
Posted 1 month ago
I signed up with untied at the test stage to familiarise myself with the functionality of the software and to test the level of support. I rent property, have pension income, employment income, receive dividends, interest and donate to charity. Just completed my first quarterly update to HMRC which worked seamlessly. It's easy to upload transactional data either by CSV upload or direct input. I am not the most techy of people and found the tech support really positive. So all good so far
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() - Posted 2 months ago
Outstanding Support & Thoughtful Follow-Up I truly appreciate the professionalism and care shown by Kevin and the Untied team. After attending their insightful webinar, I reached out with a complex property-related tax query involving capital loss treatment. Kevin responded promptly, acknowledged the nuances of my situation, and even took the initiative to contact potential specialists on my behalf. His thoughtful question about whether I intended to retain my current accountant for ongoing work showed a deep understanding of how advisory relationships function—especially when dealing with discrete issues like mine. It was clear he wasn’t just ticking boxes but genuinely trying to help me find the right path forward. This kind of proactive, empathetic support is rare. Thank you for going the extra mile, Kevin!
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() - Posted 2 months ago
Hi Sarah ... it's so nice of you to write about us. Thank you! We don't give advice, but if we can point someone in a helpful direction we're pleased to be able to do so. We also respect existing relationships, and we're pleased that you appreciated that too! (I know it doesn't apply in your case, but that includes offering accountant and bookkeeper access to "untied" at no cost so they can help their clients)
Posted 1 month ago
Clear and informative response from Ashmika Thank you
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() - Posted 3 months ago
Support is very good, with speedy responses :-)
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() - Posted 4 months ago
Brilliant app - it helps me run my small business smoothly and easily. Customer service very good and responsive. Recommended to lots of my self employed friends and family.
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() - Posted 6 months ago
A very good easy to use and learn accounting and invoicing app. I was a self-employed Driving Instructor and used this instead of an accountant. Untied do have help videos which I did not use much - as most of the functions are easy and intuitive. It organises all aspects of my accounting needs; and best of all for me it is HMRC supported to quickly generate and upload my end of year tax return. Brilliant time saver.
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() - Posted 6 months ago
The app interface is very easy to use, this is my 2nd year using this service, the team are all really friendly and helpful and always get back to my questions very quickly.
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() - Posted 8 months ago
Thanks Rebecca for the review! We really appreciate it!
Posted 6 months ago
Great app,handy with great support team. Thanks guys
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() - Posted 8 months ago
Thank you Sam for using untied :-)
Posted 6 months ago
"untied" - the UK's personal tax app is rated 4.9 based on 173 reviews