TOPTOWER LIMITED Reviews

Name: TOPTOWER LIMITED
Address: Access House, Bromsgrove Road, West Midlands, Birmingham
Rating: 4.89

4.9 Rating 329 Reviews

98 %

of reviewers recommend TOPTOWER LIMITED

4.9

Based on 329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01215855858

Email:

neil@toptower.co.uk

Location:

Access House,
Bromsgrove Road,
West Midlands
Birmingham
B63 3HJ

TOPTOWER LIMITED 5 star review on 10th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a First 5 Aluminium Scaffold Tower. Bought online on the TopTower site and was contacted directly by phone to arrange delivery. The product itself It is a great bit of kit: light, easy to move around, very well made and sturdy (important for something that's 5m tall). My only small gripe is that the instructions are a bit confusing and it took me a while to put it together the fist time. But I did get there in the end.”

Helpful Report

Posted 1 week ago

“Whilst generally very good and appearing to be well made, it was let down by a couple of details. The upstands on the base plates were of too small diameter and allowed the structure to wobble on them. The locating blocks on the boards were too long, preventing them fitting within the tower.”

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Posted 4 weeks ago

Dear Mr Murray, Thank you for taking the time to share your detailed feedback regarding your recent purchase. We take product quality and usability seriously, and we appreciate the opportunity to clarify the design features of our base plates and boards. 1. Base Plate Upstands & Tower Stability The upstands (spigots) on our base plates are designed primarily as location guides to keep the plate positioned correctly under the tower frame leg rather than acting as a rigid structural joint. The plates' function is to spread the load through the tower legs to reduce the likelihood of damage to the surface underneath. With scaffold towers, the loading force is usually vertically downwards, not sideways. Structural stability and wobble reduction come from the overall tower assembly, bracing (stabilisers), and levelling (optional adjustable bases) once the full structure is erected and properly secured. That said, we understand how a new user would question this design during first setup, but we would not consider this an area for concern, and it will not affect the safe use of the tower if it is assembled correctly. 2. Board Locating Blocks & Spacing The wooden blocks underneath our boards are designed to assist with correct alignment and spacing across the width of the tower frame. They are sized to fit comfortably across the frame, so if yours are preventing the boards from seating properly, this suggests either an out-of-tolerance batch or a slight misalignment in the specific frame setup. To help us resolve this for you immediately: Details Needed: Could you kindly send us a quick photo or video showing the boards in position on the tower frame? This will help us confirm if there is a manufacturing defect with your set. Please send pictures to sales@toptower.co.uk We want to make sure your tower is completely functional and straightforward to set up. Once our technical and quality personnel have reviewed the pictures, we will get back to you with a plan to address your queries. Kindest regards, Kevin Moreton - Managing Director - Toptower Ltd

Posted 4 weeks ago

“I needed to repair and paint an old chimney on the back of my house but didn't want to risk leaning the ladder against the gutter. The Adjustable ladder stay kept the ladder away from the gutter and made it so much more sturdy. Excellent piece of kit and delivered very quickly.”

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Posted 1 month ago

“A bit disappointed with the 'pre-galvanised finish', some stains of rust visible around the welds already.”

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Posted 1 month ago

“Excellent service and excellent product. Easy to order and quick service. Communication excellent”

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Posted 1 month ago

“Very good product, really stable and well built. Excellent service all round.”

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Posted 1 month ago

“The people at Toptower were absolutly great in helping me with my order and delivery of the tower as I live in the Outer Hebrides. One of the best examples of customer service I've had for a while.”

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Posted 1 month ago

“On quality and price I think the best I could have got was the 4' x 4' x 8'9" tower I bought from TopTower. It arrived well packed and everything ordered was there. Arrangements and delivery to my remote Scottish location was made easy by your sales team.”

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Posted 1 month ago

“Pleasure to deal with and great prices.”

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Posted 2 months ago

“I am so pleased to finally get a tower of my own. It's a great size for small spaces but strong enough to cope with big projects as well. I especially like the adjustable legs and floor protectors”

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Posted 2 months ago

“Needed an Acroprop quickly, TOPTOWER came up trumps, great price, fantastic quick FREE delivery, perfect”

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Posted 2 months ago

“Brilliant service, wish I had brought the ladder stay ages ago. Felt so safe working at height alone. Thanks for prompt service.”

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Posted 2 months ago

“Well designed scaffolding tower, superb customer service, and cheaper tobuy online direct rather than from Amazon (and still get free delivery next working day). Take your time to work out how some of the bits you bolt together the first time which have nylock self-locking nuts work - you need to leave slight slack sothe joint can be easily rotated.”

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Posted 2 months ago

“5 star all round easy to navigate website quality item as described fast dispatch good Comms item came well packaged recommended company to purchase from”

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Posted 3 months ago

“I found Kevin very helpful, thoughtful and invested in working out the best solution to my problem. If he hadn’t taken the time to talk things through I would certainly not have made the purchase and he actually helped me arrive at a resolution that made it possible for me to complete the work I want to achieve. The equipment, a stairwell scaffold tower, required some additional parts to extend the reach and it has worked perfectly. It has honestly made a seemingly impossible redecoration possible and safely so too. Thank you.”

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Posted 3 months ago

“Quick delivery,couldnt find instructions,so were emailed to me,i have an extendable ladder which it fixes too,securely and easily”

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Posted 3 months ago

“Happy with the purchase of my new folding scaffold tower.The only disappointing aspect was that it came with non adjustable legs & castors.Would have liked the adjustable legs & castors to be fitted as standard rather than the extra additional cost for the accessories.”

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Posted 4 months ago

“Very good product and incredibly fast delivery. Very impressed”

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Posted 4 months ago

“The delivery of my Zarges Teletower was quick and fuss free. I would definitely use this company again”

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Posted 4 months ago

“Excellent prices on all items and extremely fast delivery. Will buy again from this supplier. Fantastic service by this company.”

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Posted 4 months ago

TOPTOWER LIMITED is rated 4.9 based on 329 reviews