“I like the older version before the update.
The new look is annoying, too much white. Illogical layout and buttons.
Please just bring back the older version.
I despise the new version”
“It is very difficult to use due there is no short cut for just the congress, u must try to write the name of the webinar that you want to see and usually it doesn't find it. Then the free webinars are free only after you pay for them which makes no sense. This is from the side bar where you can try to narrow the search down a bit. Then the congress material itself does not work after the recording has been made. There were few interesting topics but they would not start to play and there were only the first two that would work. It was such a shame because last year there was no problem but this year it was failure. Hope that someone takes a look at the issues before next year because if not there is no point of organizing the event since they do not work. Collegues said the same thing.”
“Used to be very good and easy to use. The new layout is rubbish and not user friendly.
There are fewer and fewer online and on demand webinars.
There is a “hype-up” mentality that spams one with ads and reservation orders and layers of tedious steps that just frustrate me.
What happened to just the good old click and watch when you want without all the extra bullshit.
Very very poor experience this last year.”
Dear Julian,
I hope this message finds you well.
I'm reaching out to address any concerns you may have regarding your recent experience with The Webinar Vet. We've been navigating an exceptionally busy period, marked by an increased number of new webinars accessible to our users. It's encouraging to note that you've participated in five free webinars this November, and I sincerely hope that you've found them both informative and enjoyable.
Regarding our promotional efforts, the enthusiasm we demonstrate for upcoming webinars is a key part of our strategy. This is because our sponsors, who generously fund these sessions, rely on us to ensure robust attendee numbers. Your participation not only supports our ability to continue offering these webinars but also contributes to the ongoing enrichment of our veterinary community.
We understand that advertisements can sometimes be intrusive, which is why we strive to maintain a minimal approach, especially in comparison to other online veterinary CPD providers. Our aim is to create a balanced and user-friendly environment, without compromising the quality of our content.
The Webinar Vet remains committed to being at the forefront of providing comprehensive veterinary CPD, both free and paid. We highly value your feedback and would like to assure you that our customer service team is always on hand to assist with any issues you may encounter. A vast majority of our users have positive experiences, and we are keen to ensure that you do too.
Thank you for your continued support.
Warm regards,
Roy
“Something has gone horribly wrong with the new format. I've always enjoyed the webinars, but am now unable to access them, despite having registered. Disappointed & frustrated.”
“It didn’t seem to happen. I’ve been highly disappointed with webinar vet. Tried to cancel subscription but told I was tied in. Tried to make the best of it and first webinar I try and watch live didn’t happen. Watched another, prerecorded, one instead which was good but the lack of other equine cpd makes this very poor value for money for an equine vet.”
Hi Peter,
Apologies if you're not 100% satisfied with The Webinar Vet. We make sure to only send out a review invite email only after a user has watched a webinar. My records aren't showing any additional review invites that have been sent to you. Please accept my apologies again if this is not the case. I'd be grateful for any additional information you can supply to avoid this happening again in the future.
Many thanks
Roy
“Expensive random selection of CPD - wanting an update or indeed any webinars on Cushings or hypothyroidism - good luck - but there are a couple on anecdotal Hemp use. Many interesting webinars need yet more additional money to subscribe. Often rambling long introductions before the webinar starts. Many are available free elsewhere when sponsored.”
Hello,
I'm sorry you've had a negative experience with The Webinar Vet. We're proud to be one of the largest veterinary CPD webinar providers in the world, publishing new content every week across 30 different veterinary areas so I'm sorry you couldn't find what you were looking for on this occasion. If you contact us using the link below, our friendly support team will be happy to help provide you with any relevant webinars.
We do provide over 2.5k veterinary webinars from some of the best speakers in the world. To provide this level of service we do charge a membership fee whilst also providing access to plenty of free webinars via our sponsors.
https://www.thewebinarvet.com/contact
“I tried to view webinar why cats go blind
No zoom to use
Instead directed to a link which didn’t allow access b/ cause it claimed my iOS was not up to date ?”
“None of the webinar meetings would run, it was also very hard to get into the lectures and I could not access the goody bag or chat rooms and you closed the webinar before I could fil in the questionnaire - very disappointing”
“I've had multiple issues with recorded webinars not properly listing my progress and failing to give me certificates. What is the point of webinars being recorded if I can't pause them and continue in a few minutes?”
