“Used to be very good and easy to use. The new layout is rubbish and not user friendly.
There are fewer and fewer online and on demand webinars.
There is a “hype-up” mentality that spams one with ads and reservation orders and layers of tedious steps that just frustrate me.
What happened to just the good old click and watch when you want without all the extra bullshit.
Very very poor experience this last year.”
Dear Julian,
I hope this message finds you well.
I'm reaching out to address any concerns you may have regarding your recent experience with The Webinar Vet. We've been navigating an exceptionally busy period, marked by an increased number of new webinars accessible to our users. It's encouraging to note that you've participated in five free webinars this November, and I sincerely hope that you've found them both informative and enjoyable.
Regarding our promotional efforts, the enthusiasm we demonstrate for upcoming webinars is a key part of our strategy. This is because our sponsors, who generously fund these sessions, rely on us to ensure robust attendee numbers. Your participation not only supports our ability to continue offering these webinars but also contributes to the ongoing enrichment of our veterinary community.
We understand that advertisements can sometimes be intrusive, which is why we strive to maintain a minimal approach, especially in comparison to other online veterinary CPD providers. Our aim is to create a balanced and user-friendly environment, without compromising the quality of our content.
The Webinar Vet remains committed to being at the forefront of providing comprehensive veterinary CPD, both free and paid. We highly value your feedback and would like to assure you that our customer service team is always on hand to assist with any issues you may encounter. A vast majority of our users have positive experiences, and we are keen to ensure that you do too.
Thank you for your continued support.
Warm regards,
Roy
“I'd find it extremely helpful if it marked the webinars you have already watched instead of watching the same one twice. It might be logged but you have to come in and out of the page to check. It would be better if it had a tag labelled watched on it. I only access the free ones.”
