The Vinorium Reviews

Name: The Vinorium
Address: Unit 14 The Glenmore Centre, Moat Way, Ashford, Kent
Rating: 4.94

4.9 Rating 378 Reviews

99 %

of reviewers recommend The Vinorium

4.9

Based on 378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Vinorium:

The Vinorium, almost exclusively purchase direct from a group of world class winemakers. The Vinorium offers flexibility to both private clients and independent wine merchants and a truly global service, which is supported by many of our winemakers.

We simply live and breathe Australian wines like no other UK merchant we know.

Visit Website

Phone:

01622859161

Email:

enquiries@thevinorium.co.uk

Location:

Unit 14 The Glenmore Centre,
Moat Way,
Ashford
Kent
TN24 0TL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Consistently great wine at the right price. My only gripe is that Stu is just far too good at describing all the reasons why I need to own a certain bottle of wine via email, and he gets me every time. Fortunately the wine never disappoints! Delivery is always prompt, wine arrives in the condition you’d expect. If there is a rate issue with wine supplied or on order, a resolution will be found.”

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Posted 2 years ago

“I only discovered the Vinorium about 18 months ago. It is brilliant in every way. Wonderful Australian and other offers at very good prices, excellent comments on and about the wines. Efficient back office and very reliable deliveries. This is what all on line wine merchants should aspire to. Oliver James”

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Posted 2 years ago

“Quite possibly the best place to order premium Australian wines in the UK. The in-bond storage facility is fab (albeit slightly dangerous to the bank account)!”

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Posted 2 years ago

“A great range of wines and excellent service. My only small complaint is the packaging for deliveries, while very sturdy and secure, can be hard on paper labels, especially those that run close to the bottle of the bottle. 5 of 6 labels from a recent delivery were damaged.”

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Posted 2 years ago

“They sent me a mystery box. Inside was red magic. Amazing wines I have never heard of, and now love. This is a great company, with huge knowledge and fantastic service.”

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Posted 2 years ago

“You guys rock. Whether you're stock-taking, clearing house or running BAU you never miss a beat with recommendations, offers, super-helpful service and engaging responsiveness. Stu's weekly letters are long but well worth the read and I've yet to open a bottle ordered from The Vinorium that didn't impress. Many thanks!”

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Posted 2 years ago

“Nice knowledgeable people who seem to care a lot about their business . Always effecient , courteous and decent folk with a wine collection Jim fowler , Leicestershire”

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Posted 2 years ago

“The Vinorium has an amazing selection of wines from around the world at great pricing. Their approach to customer service is second to none and I’ve always been impressed with the communications they send out. They don’t sell wine that they won’t stand behind the quality or value of and they are very clear on this, which helps build trust in a market full of hyperbole. Thanks Vinorium!!”

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Posted 2 years ago

“The choice of wines and the recommendations are first class. The service and delivery are also very good. Thank you”

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Posted 2 years ago

“I read all your recommendations with interest thank you and whilst I do not order often, only as gifts, it is always good to be able to send something special”

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Posted 2 years ago

“Buying wine from Vinorium is always a pleasurable experience. Engaging and informative website ✔️ Great wines at great prices ✔️ Reliable delivery service ✔️ These are the basics being done with great care, where others seem to struggle. But vinorium goes a lot further. I always feel that it is a relationship, a conversation between two friends who enjoy wine and want to know more, to find that wonderful bottle that you might have been wary of, but the team gives you confidence to give it a go. It’s that feeling of engagement that brings the magic or, as some might say, the sherry on the top.”

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Posted 2 years ago

“'Fantastic choice of quality wines and next day delivery, what 's not to like. I take full advantage when in the UK, if Portugal could sort out its customs procedures, I would order for delivery to there as well. I live in hope”

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Posted 2 years ago

“Fantastic service as always and great deals on special wines.”

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Posted 2 years ago

“excellent and prompt service. the first bottle drunk was 2009 Clarendon Hills Astralis which was brilliant ( but I guess that is not news to lovers of Shiraz)”

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Posted 2 years ago

“Fab as usual”

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Posted 2 years ago

“What a selection! They have amazing wines and the best stock of Zalto glasses in UK. Delivery is on par with Berry Bros, products arrive on time in well protected boxes.”

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Posted 2 years ago

“Excellent service and communication”

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Posted 2 years ago

“Reliable transparent and informative. A great source of Australia wine.”

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Posted 2 years ago

“Great selection of wines but also great customer service. And very good notes on new wines to the fold, from Stu the founder.”

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Posted 2 years ago

“Excellent service with everything clear and concise.”

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Posted 2 years ago

The Vinorium is rated 4.9 based on 378 reviews