The Vinorium Reviews

Name: The Vinorium
Address: Unit 14 The Glenmore Centre, Moat Way, Ashford, Kent
Rating: 4.94

4.9 Rating 375 Reviews

99 %

of reviewers recommend The Vinorium

4.9

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Vinorium:

The Vinorium, almost exclusively purchase direct from a group of world class winemakers. The Vinorium offers flexibility to both private clients and independent wine merchants and a truly global service, which is supported by many of our winemakers.

We simply live and breathe Australian wines like no other UK merchant we know.

Visit Website

Phone:

01622859161

Email:

enquiries@thevinorium.co.uk

Location:

Unit 14 The Glenmore Centre,
Moat Way,
Ashford
Kent
TN24 0TL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. It would be useful if you could highlight aged bottles that you are holding on the website as these are of more interest to me than new releases. Thanks”

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Posted 1 year ago

“Just an excellent selection of wines at great prices. Everyone who I’ve spoken to from their team was incredibly friendly and accommodating”

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Posted 1 year ago

“Simply the best place to buy wine online in the UK. The best website (now with stock levels added) with the most detailed descriptions. The quickest shipping I have ever come across and even free over £100.”

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Posted 1 year ago

“Excellent selection of wines, keep it up!”

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Posted 1 year ago

“Great customer service. My order arrived quickly and was very carefully packaged. Highly recommend!”

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Posted 1 year ago

“I am very happy with my order at Vinorium. Everything happenned as planned. Cheers!”

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Posted 1 year ago

“Although my call could not be taken when I rang it elicited a very prompt response from Michelle who arranged the online order which I was struggling to complete. Despite an issue with the local carrier (not the fault of this merchant) the problem was swiftly resolved. Well done all round. By the way, they sell excellent wine!”

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Posted 1 year ago

“At least three weeks wait for a doctor's appointment and an interminable wait for a response from any public sector body. Then there's The Vinorium, where you can order from the comfort of your armchair on a Sunday afternoon and have some of the world's best wines in the palms of your hands by Tuesday morning - with free delivery! What more is left to say except stunning wines and stunning service.”

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Posted 1 year ago

“May I take this opportunity to note what an astonishing company you run. It just seems to stand head and shoulders above others in the approach, simplicity and service. Your emails are also an absolute highlight of my otherwise dull inbox.”

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Posted 1 year ago

“Having visited Teusner wines last year, I was delighted that the Vinorium was able to source the wonderful Albert Shiraz and make it available to us. Thank you Stu! A unique aspect of the Vinorium is the continuous variety of new wines being introduced and that is why I am always buying from them,. The weekly 'newsletters' are always a good read and the service that I have had over the past 5 or 6 years is second to none. For me, The Vinorium is the best!”

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Posted 1 year ago

“First class service as usual. I always enjoy reading about your latest wines on offer. On my latest order you even refunded delivery costs which I missed when placing my order. Thank you very much.”

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Posted 1 year ago

“It's a pleasure dealing with consumate professionals and Vinorium are just that. Their discriptions are always a joy to read and accurate and the service is second to none. If only I could drink more wine, I'd continue ordering more Australian wines from them.”

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Posted 1 year ago

“Very professional”

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Posted 1 year ago

“This is why I buy wine from the Vinorium. I discovered them at the beginning of the covid 19 pandemic and was thrilled to find such a great range of wines, with particular focus on Australia. I often read reviews and scores and that doesn’t always translate into whether or not I’ll like a wine once I get to taste it. I found that Stu’s reviews and scores tended to align with my tastes, and so his palate has become one I believe I can trust when it comes to buying blind. I’ve not been disappointed. Getting to know more about the industry, producers and the entire process (shipping times and costs, packaging costs etc) through the blog articles is invaluable. Not to mention the faultless service and friendliness of the whole team.”

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Posted 1 year ago

“Super fast delivery, with wines in great condition. Couldn't ask for more!”

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Posted 1 year ago

“It's always a treat to try the wines from the Vinorioum. They really do keep delivering.”

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Posted 1 year ago

“The Vinorium offer a varied and interesting selection of quality wines from around the world to purchase through their online service. Incredibly they provide a next day delivery from order throught their delivery partner DPD, which is super fast by any standards. Communications are excellent, friendly and timely. Your wine is gauranteed to please, and the efficiency of the Vinorium service is the best service that I have received from any business supplier. Uncompromised service and delightful to their customers to whom they serve.”

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Posted 1 year ago

“I have been a customer of the Vinorium for several years now and have enjoyed their excellent service. The range of Australian wines I consider to be the best available in the UK many of them exclusive to Vinorium. I really appreciate the same day dispatch and next day delivery. Any queries or problems have always been sorted out promptly by team Vinorium. Highly recommended”

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Posted 1 year ago

“Of all the wine merchants out there, the Vinorium’s delivery package is surely the best. Super fast, lots of options, always on time and with very safe packaging. And then there are the wines of course. Always brilliant. Never ordinary.”

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Posted 1 year ago

“The team is always responsive and the order process is very smooth. I'm quite biased as I love Ozzie reds though I expect the quality of the other regions would be similar. They have a great range at each price point.”

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Posted 1 year ago

The Vinorium is rated 4.9 based on 375 reviews