TeamFeePay Reviews

Name: TeamFeePay
Address: Innovation Centre, Queen's Road, Belfast, Innovation Centre, Queen's Road, Belfast, Antrim
Rating: 4.83

4.8 Rating 142 Reviews

97 %

of reviewers recommend TeamFeePay

Company Reviews

Metrics

Info

4.8

Based on 142 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About TeamFeePay:

TeamFeePay is a sports club management, membership and communication platform that helps sports clubs with planning, registration and payments. Designed by sports coaches for sports clubs, the platform supports voluntary clubs transition to the digital age. We help clubs save time and make life easier!

Visit Website

Phone:

020 3100 6840

Email:

support@teamfeepay.com

Location:

Innovation Centre, Queen's Road, Belfast,
Innovation Centre, Queen's Road, Belfast
Antrim
BT3 9DT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've started using Teamfeepay for the 24-25 season and the club registration and payment process has improved massively. The automated collection makes the admin much easier and we've been able to introduce more instalments to ease family cashflows. The onboarding support is top notch - they manage the configuration process and are quick to respond to questions or issues. Once our players are registered we're looking forward to exploring the many other aspects where Teamfeepay can contribute to the growth of the club. The big thing is that they understand UK grassroots football and the pressures that come with running a club - it's not just a generic subscription management service.”

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Posted 4 months ago

“We introduced Team Fee Pay to our club Whiteley Wanderers FC for the 2024/25 season and it has been a godsend. We finally took the plunge and did away with our antiquated manual process and I wish I’d have done it sooner to be honest. Registering over 400 players manually isn’t the best job to be honest. From the very beginning the guys in the onboarding team were superb and built us a platform in order for us to hit the ground running. If any minor glitches did appear they were dealt with very quickly by the onboarding team and / or our account manager. They have also listened to feedback and have added those non standard nice to have tweeks when requested. Thanks guys, much appreciated. 👍🏻”

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Posted 3 months ago

“Outstanding customer care. Chris and the onboarding team has an on call system that ensures support is always available !”

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Posted 3 months ago

“After losing lots of money for years TeamFeePay has ensured we have 99.4% of payments in the first month. This equates to +£2K on our old system. We couldn’t be happier with the system, its functions, reliability and overall spend a lot less time chasing payments.”

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Posted 3 months ago

“Great platform - has really been instrumental in helping develop and grow our club... From basics like player registration through to managing our entire finances - our monthly sub payment rate was higher than ever before and more than justified the investment.”

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Posted 5 months ago

“Joining TeamFeePay has helped myself massively within the business in regards to productivity and allowing myself and staff to focus on the programs we offer knowing the backend registration is being looked after. Highly recommend to other clubs & academies.”

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Posted 7 months ago

“The team at TeamFeePay are passionate about helping club's organise their payments & subscriptions to maximise the revenue potential. We have increased the percentage of paid members significantly since using their system.”

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Posted 7 months ago

“Excellent service and system has made administration much easier”

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Posted 7 months ago

“Always go above and beyond to assist and help us to improve our club. Easy to get hold of unlike some other companies and very friendly staff across different departments!!”

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Posted 7 months ago

“Great customer service and always speedy with results.”

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Posted 7 months ago

“Teamfeepay has made such a positive difference to our club since we joined almost 2 years ago. With the club continuing to grow we needed help. TFP provided a quick online player registration link that we can send to our parents. It has given valuable time back to our volunteers, who can concentrate on other things within the club rather than the unnecessary worry of chasing monthly subs. Registrations, tracking payments & being able to adjust payment plans to suit individual players & their families. A very invaluable tool which simplifies our monthly management accounts process. Club fundraising links is also another game changer to our club. The customer service is excellent!! Nothing is ever a problem & there is always someone readily available for help or advice. TFP are now working with us helping us to grow and develop further aspects of our club. ⚽👍”

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Posted 7 months ago

“TeamFeePay has been a total game changer for us so far, we are only one month in and it has saved so much admin time in chasing sub payments. Hours a month were previously spent recording payments and non payments and then having to chase coaches to chase payments. TeamFeePay took a little admin time for the initial set up but well worth it, you get lots of support along the way and we are looking forward to what else we can get from the platform.”

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Posted 8 months ago

“TeamFeePay have literally been a Godsend in supporting player registration, and collection of club subs. We have seen a significant improvement in success of payment collection. Furthermore, it has opened up the door to fundraising opportunities and initiatives, with a fully automated fundraising module.”

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Posted 8 months ago

Thanks so much for a great review David - we're delighted to be making such a positive difference to Abbey Villa Youth!

Posted 8 months ago

“Great customer service. Dedicated customer management helps with knowing who to contact and they answer any queries very promptly.”

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Posted 8 months ago

“Teamfeepay has streamlined our subscriptions for our junior players and made for a simple process for new existing players. Interface is much easier to use then previous systems meaning staff can access required data swifter.”

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Posted 9 months ago

Hi Josh, thanks for such a brilliant review, we're so pleased that TeamFeePay is making life easier for you and your club!

Posted 9 months ago

“TeamFeePay has made managing club subscriptions so much easier. The team at TeamFeePay, especially James Daly have been impeccable at getting us set up and running and nothing is too much trouble. The annual fee is so worthwhile for all the ongoing support on offer, the ease of use and the security of knowing its all in hand.”

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Posted 9 months ago

Thanks so much for your great review Stephanie! We're delighted to be making a positive impact on your club and that we've given you excellent customer support.

Posted 9 months ago

“Top company with so many valuable & useful services. More than just an online booking system & the reps are very helpful & efficient. Leigh, Chris & the team have been great & I hope it continues for many years to come. Thank you!”

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Posted 10 months ago

Thanks for your great review Matt, we're delighted that our system is helping your club with our many services.

Posted 9 months ago

“We were looking for a solution to our current payment collection process. The service, help, support and outstanding product TeamFeePay have provided has been amazing. Conor has been our account manager and we cannot fault the time and dedication he has given to looking after us. Thank you”

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Posted 10 months ago

Hi Phil, thanks for taking the time to leave us a review. We're pleased that we're offering you and the club excellent customer service!

Posted 9 months ago

“Team Fee Pay has made such a difference to our club. With collecting and tracking payments to being able to adjust plans to suit individual players or their families. A very invaluable tool which simplifies our monthly management accounts process. The customer service is second to none!! Nothing is ever a problem, there is always someone readily available for help or advice. Conor is an absolute legend, nothing is ever too much bother for that guy!!”

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Posted 10 months ago

Hi Helen, we're so pleased that we're making things easier for you and members at the club. Thanks for a fantastic review!

Posted 9 months ago

“Conor was extremely helpful in offering support where needed. Also always on hand to help with any queries. Thanks very much Conor !”

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Posted 10 months ago

TeamFeePay is rated 4.8 based on 142 reviews