Swaledale Butchers® Reviews

“ They offered to replace the order or give me a refund, as the order wouldn't get to me in time I chose the refund. ”

“ Dry cured streaky bacon was normal packed bacon ( you gave me a refund for that) I haven’t yet used any of my order but it look ok. The bones weren’t what I expected a lot of small thin bones not a lot of marrow ”

“ Everything is of a high quality but the item that prompted me to order was subsequently not available and I was told of this too late to cancel the order: rather, I was just told of the refund without given a choice. The refunded item was subsequently advertised as available but I didn't want to put together another £70 order. It was a shame, as the salt beef I was looking forward to is available in very few alternative outlets, ”

“ Never received the goods due to failed delivery. I received a notification from DPD that goods have perished as not delivered in time. I’ve received no emails on or contact to arrange refund or re order? ”

“ Items didn’t arrive but refund given ”

“ I have not received my order they. Said had perished and I was To get back to you that is. Why I texted. You yesterday as I want my refund very. Disappointed ”

“ No apologies or offer of a refund/reduction in cost. ”

“ It never turned up and Swaledale were quick to apologise and not only gave us a full refund but also a discount for a future order. ”

“ I sent an enquiry and had a quick response offering a refund if it didn't arrive by the next day (which it didn't). ”

“ My order never arrived due to it being "perishable"!!! had full refund very quickly, hence 3 stars, but not impressed with delivery system. ”