Swaledale Butchers® Reviews

4.9 Rating 5,217 Reviews
B
Happiness Grade
Read Swaledale Butchers® Reviews

About Swaledale Butchers®:

Native, heritage breeds slow grown on small farms in The Dales, expertly butchered and delivered fresh. Nose-to-tail, nutrient dense and immense flavour.

Visit Website
B

Refund - Easy

76.92%
Industry Average
Excellent customer service. Our delivery of meat never arrived as the courier took it upon themselves to return it to Swaledale without even trying to deliver it!! Swaledale were swift to apologise and issue a refund without any delay!!
posted 2 months ago - Chris H
Very impressed The meat is top quality, delivery quick and efficient. One minor packing error was immediately rectified with a refund of the missing item. Very quick and easy to correspond with this supplier. I will be placing another order in the near future. Definitely recommend this butcher.
posted 1 year ago - Celia W
Wow! What great service! My order was delayed by DPD and Swaledale were immediately in contact to apologise and offer options. I chose a second delivery (no refund) and was pleasantly surprised that it arrived the very next day which was Christmas Eve. Well done guys, you're an example of how online shopping should be. Thank you!
posted 1 year ago - Janine E
This is the first time I have ordered from Swaledale with mixed success. The Lamb Rump was excellent, but the minute steaks poor. In fairness to Swaledale, they did refund the cost of the minute steak, promptly. They deliver with short lead times and I shall persevere with them and try other cuts
posted 1 year ago - Tony P
It never turned up and Swaledale were quick to apologise and not only gave us a full refund but also a discount for a future order.
posted 1 year ago - Chris H
My order never arrived due to it being "perishable"!!! had full refund very quickly, hence 3 stars, but not impressed with delivery system.
posted 2 years ago - TERESA C