SurplusQM (FU&KIT) Reviews

Name: SurplusQM (FU&KIT)
Address: United 19 Glan-Yr-Afon Industrial Estate, Aberystwyth, Ceredigion
Rating: 4.69

4.7 Rating 484 Reviews

94 %

of reviewers recommend SurplusQM (FU&KIT)

4.7

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About SurplusQM (FU&KIT):

SurplusQM is the exciting new chapter for Forces Uniform and Kit! We bring you the finest authentic military surplus style, backed by a massive upgrade in service.

Now owned and operated by Epic Militaria Ltd (trusted WW2 suppliers for 18+ years), SurplusQM pairs the old team's incredible sourcing knowledge with lightning-fast shipping and a hassle-free 60-day returns policy. We are proud to continue our mission of giving perfectly good military gear a second lease on life.

Our Review Policy: We promise total transparency and never filter out genuine customer feedback. If a past review gives you pause, reach out to us directly—we’re always here to clear up any misrepresentations and win your trust.

Visit Website

Phone:

08007723448

Email:

contact@surplusqm.com

Location:

United 19 Glan-Yr-Afon Industrial Estate,
Aberystwyth
Ceredigion
SY23 3JQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Bw tropentarn parka to fit 48” chest. It took 2 weeks to get it and it was far too small. Bw Numbers was not informed in size selection. It should have been 11. It was 4. It cost 30€ to send it back. I tried several times to get contact by email. NO answer. With German shops never had no problems. It was the last time to order anything from this shop!”

Helpful Report

Posted 6 years ago

“Purchased a brand new pair of £80.00 german army boots from Forces uniform and kit . After only a few hours of use 5 of the steel laceing eyletts popped out of the leather. Fixed some with araldite but more popped out with use. Also they leaked around the bottom of the tongue area jyst from walking through wet grass. F.U.K refused to believe me and no refund was given £80.00 down the drain”

Helpful Report

Posted 6 years ago

Hi Stuart - £80 is indeed a lot of money and as we advised you, we would have been more than happy to refund you for the boots if you had returned them to us. We do this all the time, it is why we have such great feedback and we value this immensely. As you advised us you'd disposed of the boots we were left with no way of helping you.

Posted 6 years ago

SurplusQM (FU&KIT) is rated 4.7 based on 484 reviews