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Stocky & Dee Reviews

4.9 Rating 407 Reviews
98 %
of reviewers recommend Stocky & Dee
4.9
Based on 407 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Stocky & Dee Reviews
Stocky & Dee 5 star review on 18th April 2025
Allyson K
Stocky & Dee 5 star review on 10th April 2025
Tina W
Stocky & Dee 5 star review on 10th April 2025
Tina W
Stocky & Dee 5 star review on 10th April 2025
Tina W
Stocky & Dee 5 star review on 10th April 2025
Tina W
Stocky & Dee 5 star review on 10th April 2025
Tina W
Stocky & Dee 5 star review on 10th April 2025
Tina W
113
Anonymous
Anonymous  // 01/01/2019
Quality of product is great, but delivery took far too long.
Helpful Report
Posted 1 year ago
Lovely collar but it took ages to arrive and I ordered an £8 name tag which is completely illegible. Do order the collars but don't bother with the name tags, the numbers and writing on the back are so small and faint that anyone would struggle to read it.
Helpful Report
Posted 1 year ago
Hi there, so sorry to hear you're disappointed with the engraving! We can sometimes try to squeeze on too much information to the tag depending on what is asked for by the customer and I appreciate this can then make the text small. If it did indeed end up too small we should have gotten in touch to discuss a different engraving option with less lettering, apologies about that. We'd be more than happy to send out another tag if you'd be interested, just send Chris and email on Chris@stockyanddee.com and we'll get that arranged. Best Regards Stocky & Dee Team
Posted 1 year ago
I did not realize it was made to order, so would have chosen different colours. Also the metal clip is difficult to use and I keep pinching my fingers in the clip Therefore have not used it yet
Helpful Report
Posted 2 years ago
Hi, we're sorry you're not entirely satisfied with your products. We do try to ensure that customers are aware that each piece is built to order as this is a feature that differentiates us from other brands, each piece is built for your dog with the utmost care and attention. We have the made to order note at the top of each page on our website along with each product description. Sorry to hear you find the clasp difficult to use, if there is a fault in the clasp we'd be happy to amend this for you so do please get in touch. Thanks for your feedback! Stocky & Dee Team
Posted 2 years ago
I love my purchases however felt has started coming off the lead. I have messaged about this but haven't heard anything back
Helpful Report
Posted 4 years ago
Hi Faye, I'm sorry to hear you've had an issue with your product. I've just replied to your email from yesterday and have replied now so we can hopefully get this sorted for you. Sorry we weren't able to reply yesterday, as a small but growing business it's not always possible to reply to emails straight away. Best Regards Stocky & Dee
Posted 4 years ago
The collar and lead are lovely but they came with a different colour combination than was advertised, without consulting me. It was a present and by the time it arrived I didn’t have time to send it back. Luckily she liked it but as these products aren’t cheap I was disappointed I hadn’t received what I ordered.
Helpful Report
Posted 4 years ago
Hi Lily, I’m so sorry to hear you’ve had an issue with your order. I can see here that you ordered the orange sparkles, can I ask what colour combination it was you actually received? Do get in touch directly as if there is an issue with the order we would be more than happy to amend this. Thanks for your review and bringing this to our attention. Best Mairi
Posted 4 years ago
Hi Lily, I’m so sorry to hear you’ve had an issue with your order. I can see here that you ordered the orange sparkles, can I ask what colour combination it was you actually received? Do get in touch directly as if there is an issue with the order we would be more than happy to amend this. Thanks for your review and bringing this to our attention. Best Mairi
Posted 4 years ago
Stocky & Dee is rated 4.9 based on 407 reviews