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Slips From Stock Reviews

4.6 Rating 1,212 Reviews
88 %
of reviewers recommend Slips From Stock
4.6
Based on 1,212 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Email, Telephone
Read Slips From Stock Reviews

About Slips From Stock:

The UKs leading supplier of brick slip and brick tiles, the only company to offer free of charge samples delivered to your door!

Visit Website

Phone:

01889 227183

Email:

sales@slipsfromstock.com

Location:

Daneshill Road,
Lound
Nottinghamshire
DN22 8RB

Anonymous
Anonymous  // 01/01/2019
Never received samples
Helpful Report
Posted 4 years ago
I never received the samples
Helpful Report
Posted 4 years ago
Ordered example slips about 5-7 days ago and have and have not received them yet!
Helpful Report
Posted 5 years ago
Hi Steven, Thank you for leaving us a review, Please accept our apologies for the delay in your samples, as we are the only company that offer free of charge samples (our competitors normally charge around £15-£20) we are experiencing extremely high volumes of requests at present, you will receive your samples by Wednesday 28th, if you could ammend our feedback once you have received them it would be greatly appreciated! Also please feel free to post you samples on social media and tag us in for a discount code against your first order.
Posted 5 years ago
Few tiles came broken and when spoke the company they refused to take action and did not help. I provided pictures as a proof but they ignored
Helpful Report
Posted 5 years ago
Never received items and never received correspondence from supplier
Helpful Report
Posted 5 years ago
Poor service, lots of damaged brick slips and when I contacted them they weren't prepared to replace them. I put a review on facebook and never got a response. I would never order from this company again.
Helpful Report
Posted 5 years ago
Ordered three samples, had confirmation emails sent of dispatch. I am still waiting on delivery, it must be at least eight weeks now.
Helpful Report
Posted 5 years ago
Hi Ryan, Please accept our apologies for this, i have just chased this up with our samples department and it does look like we may have missed your request, as these are normally received within 3-4 days from place of order. I have now requested these are dispatched today , so they will be with you by the end of the week.
Posted 5 years ago
Very poor communication more chance of getting hold of the queen
Helpful Report
Posted 5 years ago
HI Hayden, Thank you for leaving us a review, we are disappointed and confused to see that you have left us a single star review. We were hoping you may have left us a 5 star review in return for the 4 free of charge sample panels we sent you, or the fast delivery you received from placing multiple orders with ourselves. With regards to our communication being very poor, we have a sales office that is open from 8:30am -5pm Monday - Friday. This is longer opening hours than the Buckingham Palace reception, so we do not agree that you would have more chance of getting hold of the Queen.
Posted 5 years ago
I have done many brick slips projects and usually use a different online supplier, wish I had not used this company. Quality of brick slips is poor. Customer service is poor, they are not prepared to help on the phone even when they answer the phone they just say email us instead but they only respond to emails occasionally. Brick slips arrived wet on a pallet and with many broken. When the slips dried out on the wall they cracked due to shrinkage. (Customer services would not reply to me about this problem) Their estimation guide is wildly out so you order much more stock than you need. I have done many brick slip projects and have only used this company once and it was a bad experience. I would not recommend this company at all.
Helpful Report
Posted 5 years ago
Awful… First and second lot of deliveries, bricks arrived damaged and you wouldn’t take accountability for it. Instead you ridiculed me for not ordering 10% more than what I NEEDED to counter for any breakages. How ridiculous is that? Why should I order more/pay more for breakages caused by you… I got a measly £9 refund for 12 broken bricks which is ridiculous in itself and there was no apology for the way the freight company handled my order when delivery commenced. Will not be ordering with you again
Helpful Report
Posted 5 years ago
Hi Emma, Thank you for leaving us a review, we are disappointed to here that you were not completely satisfied with your experience with us, we do always recommend customers order an additional 10% of products to cover any additional cuts, and damages you may encounter whilst installing or to cover the small amount of breakages you may receive in transit. I can see from your review that we refunded you your damaged slips straight back to you, to ensure you were not out of pocket, and we also did not collect these so we hope that you managed to use these in your project as generally a minimum of 15% of the slips will need to be cut onsite to keep your brick bond pattern.
Posted 5 years ago
Slips From Stock is rated 4.6 based on 1,212 reviews