SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.80

4.8 Rating 687 Reviews

95 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

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SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company great service”

Helpful Report

Posted 5 months ago

Hi Ann, Thank you so much for your 5 star review ⭐️⭐️⭐️⭐️⭐️! We pride ourselves on good customer service so it is great to hear that this is appreciated. Our team are always happy to assist. We value your support and look forward to serving you again! 😊 Best Regards, SD Hardware

Posted 5 months ago

“A good reliable company.”

Helpful Report

Posted 5 months ago

Hi Linda. Thank you for your kind words! We're so glad to hear that you are happy with our service. We always strive to maintain high standards for all our customers so your feedback means a lot to us. If there's anything more we can do for you, don't hesitate to reach out! Best Regards, SD Hardware

Posted 5 months ago

“Quick informative telephone advice, and saving me money. Even quicker delivery! Thoroughly recommend.”

Helpful Report

Posted 5 months ago

Hi Richard. Thank you for your fantastic review! We're so glad our advice helped you save money, and we're thrilled to hear the delivery was swift. Your recommendation means a lot to us. We look forward to serving you again soon! Best Regards, SD Hardware

Posted 5 months ago

“very helpful and it arrived the next day.”

Helpful Report

Posted 5 months ago

Hi Lucy, Thank you so much for your kind words! We’re thrilled to hear that our team were helpful and that your order arrived promptly. We look forward to serving you again soon! Best Regards, SD Hardware

Posted 5 months ago

“I ordered a replacement threshold seal and it arrived the next day. Excellent service. Would highly recommend.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! We're so glad to hear your order arrived quickly and that you were pleased with our service. We appreciate your feedback and look forward to assisting you again in the future. Best regards, SD Hardware

Posted 5 months ago

“Viper Multilock kit: Good quality and well made. Delivery was next day. After sales service was excellent with prompt replies to queries. Would recommend this company.”

Helpful Report

Posted 5 months ago

Hi Anthony. Thank you for your feedback! We're thrilled to hear you're happy with the quality of the Multi-lock kit and that the delivery was prompt. It’s great to know our team could assist you with your order. We truly appreciate your recommendation, and we look forward to serving you again in the future! Best regards, SD Hardware

Posted 5 months ago

“Super fast delieried”

Helpful Report

Posted 5 months ago

Thank you so much for your positive feedback! 😊 We're happy to hear that your order arrived quickly 🚚💨. We always aim to provide fast and efficient service to our customers. If you have any other questions or need further assistance, feel free to reach out! 💬 We're here to help and look forward to serving you again! 👍 Best Regards, SD Hardware

Posted 5 months ago

“Super informed and friendly staff who over the phone helped me pick the right products. After talking to some companies with much less knowledge this was a massive relief”

Helpful Report

Posted 5 months ago

Thank you so much for your kind words! We’re glad to hear that our team could provide the knowledgeable and friendly support you needed. We take time to ensure we are all up to date with all the products we sell so we appreciate that this has been recognised. If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re always here to help! Best Regards, SD Hardware

Posted 5 months ago

“Great product, very slow delivery time after paying for courier”

Helpful Report

Posted 5 months ago

Hi Clive. Thank you for your feedback! We're thrilled to hear that you're happy with the product. We apologise for the delay in delivery. This was due do a supplier issue. While we strive to ensure timely deliveries, sometimes unforeseen issues may cause delays. We truly appreciate your understanding and value your business. If you have any further questions or concerns, feel free to reach out—we're here to help! Best regards, SD Hardware

Posted 5 months ago

“Really helpful and prompt response to My query and subsequent order. If I have the need for their products again I would certainly use them. Definitely recommend them !”

Helpful Report

Posted 5 months ago

Thank you so much for your excellent review! 😊 It is great to know you are happy with the response time and your order experience. It's always fantastic to know our customers are satisfied. We’d love to serve you again in the future, and we truly appreciate your recommendation! 🙌✨ Best regards, SD Hardware

Posted 5 months ago

“Items ( Brighton sash fasteners ) arrived very quickly from ordering online, received e-mail contact both from SDH and the courier in connection with the delivery. Well packaged would absolutely buy from SDH again, thanks to all the team at SDH”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! 🌟 It’s great to know that the quality, size and finish of the items met your needs. We carefully select the products we sell so it is great to know that our efforts have paid off. 🪟 We're thrilled to hear that your sash fasteners arrived quickly 🚚 and that our team kept you informed throughout the delivery process. 📦 We truly appreciate your support and look forward to serving you again in the future. 😊 Best Regards, SD Hardware

Posted 5 months ago

“Thank you for the excellent service. I ordered the part which was easy to identify and it arrived just a few days later exactly as promised. All done by website - very easy - it matches the replacement exactly so very pleased.”

Helpful Report

Posted 5 months ago

Hi Peter. Thank you so much for your kind words! We're pleased that you are happy with our website. It’s great to know that finding the part was straightforward and that it arrived right on time. It’s wonderful to know the product and our service met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best Regards, SD Hardware

Posted 5 months ago

“Product was in stock and shipped out in quick time. Very well packaged and arrived intact. I have recommended your companuj to my joiner for future orders.”

Helpful Report

Posted 6 months ago

Hi Rachel. Thank you so much for your positive feedback! We're thrilled to hear that your product arrived quickly and in great condition. 📦😊 We appreciate your recommendation to your joiner and look forward to serving you both in the future. If you have any other needs or questions, don’t hesitate to reach out! 👍✨ Best Regards, SD Hardware

Posted 6 months ago

“Quick and efficient delivery”

Helpful Report

Posted 6 months ago

Thank you for your kind words, Nigel! 😊 We're glad to hear you found our delivery quick and efficient. 🚚 We’ve worked hard to ensure we’re working with efficient couriers, so your feedback is greatly appreciated. If you need any more assistance or have further questions, feel free to reach out! Best Regards, SD Hardware 🌟

Posted 6 months ago

“I needed a strip for my door call, and it was supplied in a day. Outstanding service.”

Helpful Report

Posted 6 months ago

Hi Chris. Thank you for your positive feedback! We're thrilled to hear that you received the item you needed in great time. Our team works hard to ensure fast service, and it's great to know that we met your expectations. If you need anything else, don’t hesitate to reach out! Best Regards, SD Hardware

Posted 6 months ago

“SD Hardware supplied this product very efficiently with delivery arriving the next day.”

Helpful Report

Posted 6 months ago

Hi Richard. Thank you for your feedback! We're thrilled to hear that you had a positive experience with your order. 🚚 If you have any other thoughts or need further assistance, feel free to reach out. We appreciate your support! 🙌😊 Best Regards, SD Hardware

Posted 6 months ago

“I want to commend SD Hardware for their exceptional product quality and honest service. There’s no deception involved, and I was pleasantly surprised to receive my order within just three days. Their reliability and commitment to customer satisfaction truly stand out!”

Helpful Report

Posted 6 months ago

Hi Francis! 😊 Thank you so much for your heartfelt feedback! We truly appreciate you taking the time to leave your review. It means a lot to hear that you found our product quality exceptional and that our service resonated with you. 🌟 At SD Hardware, we believe in being happy, helpful, and honest, and it's incredibly rewarding to know that you experienced this firsthand. Our team works diligently to ensure that every order is processed swiftly, so we’re delighted that yours arrived quickly. 🚚✨ Your kind words motivate us to keep delivering the best for our customers. Thank you for ordering from us, and we look forward to serving you again in the future. Your support makes all the difference! 🙌 Best Regards, SD Hardware

Posted 6 months ago

“Great service. 👍”

Helpful Report

Posted 6 months ago

Hi Andrew. Thank you so much for your great 5 star review! We're thrilled to hear that you had such a great experience with our service. If there's anything else we can do for you in the future, don't hesitate to reach out. We appreciate your feedback! Best Regards, SD Hardware

Posted 6 months ago

“I’m still waiting for the item to arrive 11 days after placing the order.”

Helpful Report

Posted 6 months ago

Hi Andy, We are sorry to hear that your item hasn’t arrived yet—this isn’t the experience we aim for. It appears that the parcel may be lost in transit, as we’ve just contacted the courier to investigate the issue. Due to the long delay, we will be in touch shortly to discuss whether you’d prefer a credit or a replacement. Thank you for your patience, and we appreciate your understanding. If you have any queries with your order please feel free to get in touch. Our team are always happy to help. Best regards, SD Hardware

Posted 6 months ago

“Had excacly what I needed, good price and prompt delivery.”

Helpful Report

Posted 6 months ago

SD Hardware Ltd is rated 4.8 based on 687 reviews