SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.75

4.8 Rating 861 Reviews

94 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash,
Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

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SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Let down by the Courier,”

Helpful Report

Posted 1 year ago

Hi Paul, Thanks for your feedback. We have looked into this and understand that the courier attempted delivery on the Monday but as no one was in the delivery was completed on the Tuesday. As with any issues with delivery we are always happy to help and assist with any problems. We hope you were happy with our own service and we appreciate all feeback. Best Regards, SD Hardware

Posted 1 year ago

“my order arrived damaged in transit and my email notifying them was delt with quickly and a replacement sent very promply .Very good customer service .”

Helpful Report

Posted 1 year ago

Hi Jacqueline. Thank you for your feedback! We're sorry to hear that your original order arrived damaged, but we're glad to know that our team was able to address the issue swiftly. Your satisfaction is our priority, and it's great to hear that you received your replacement promptly. We appreciate your recognition of our customer service efforts and look forward to serving you again in the future. If you have any other questions, please don't hesitate to reach out. Best Regards, SD Hardware

Posted 1 year ago

“My order was dealt with very swiftly Pleased with product ordered so all good”

Helpful Report

Posted 1 year ago

Hi Pat. We're thrilled to hear that your order was processed quickly and that you're happy with the product you received! We're delighted that we could meet your expectations. If you ever need anything else or have any questions, feel free to get in touch. We're here to help! Best Regards, SD Hardware

Posted 1 year ago

“Excellent service! I made an error on my order but SD Hardware rectified the error for me before dispatch and were extremely helpful with good communication and expedient service. Products arrived safely and they fit perfectly. Thank you SD Hardware.”

Helpful Report

Posted 1 year ago

Hi Peter. It's fantastic to hear that you had an excellent experience with us! We're glad we could swiftly rectify the error and provide you with the assistance you needed. Communication and customer satisfaction are paramount to us, so we're thrilled that you found our service expedient and helpful. If you ever need anything else, don't hesitate to reach out. Best Regards, SD Hardware

Posted 1 year ago

“Good service. Fast delivery. I recommend”

Helpful Report

Posted 1 year ago

Thank you for your recommendation! We're delighted to hear that you had a positive experience with our service and that our delivery was speedy. Your satisfaction is our top priority, and we're grateful for your support. If you ever need anything else, feel free to reach out. We're here to help! Best Regards, SD Hardware

Posted 1 year ago

“Lovely ladies helped me with my order, which arrived within 2 days and fitted perfectly”

Helpful Report

Posted 1 year ago

Hi Susan. We're thrilled that our team was able to assist you effectively and that you received your order so quickly. It is fantastic to know that everything went smoothly with your order. Thank you for taking the time to share your positive experience with us! If you ever need assistance again, please don't hesitate to reach out. Best Regards, SD Hardware

Posted 1 year ago

“Prompt and efficent service.”

Helpful Report

Posted 1 year ago

Thank you so much for your positive feedback! We're glad to hear you are happy with our fast service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to continue serving you well! Best Regards, SD Hardware

Posted 1 year ago

“Great service very helpful staff and swift delivery. Will definitely be using again.”

Helpful Report

Posted 1 year ago

Hi Nick. Thank you so much for your positive feedback! We're glad to hear you are happy with our service and the quick delivery. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business. Best Regards, SD Hardware

Posted 1 year ago

“Great service and easy to use website”

Helpful Report

Posted 1 year ago

Hi Ashley. Thank you for your fantastic feedback. We are happy to hear that you found our website easy to navigate and that you found exactly what you needed. If there is anything else you require from us please feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Good website with accurate measurements and pictures Orders arrived without any difficulties”

Helpful Report

Posted 1 year ago

Hi, Many thanks for your feedback. It is great to hear that you are pleased with the information on our website. We always aim to provide the best product information possible we can. If there is anything else you require from us please feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Good service although shopper got very confused with address. Excellent vents.”

Helpful Report

Posted 1 year ago

“Easy to order, part received quickly, postage seemed al little high until I received the package which was expertly wrapped to ensure no chance of it being bent. Excellent service.”

Helpful Report

Posted 1 year ago

We greatly appreciate your feedback! We are happy to hear the ordering process was easy and straightforward. Our team work hard to ensure parcels are correctly wrapped to avoid issues so we thank you for your recognition of this. if you need anything else feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Product at a very competative price. Fast service and delivery. All good thanks”

Helpful Report

Posted 1 year ago

Hi Andy. We're delighted to hear that you're satisfied with your purchasing experience and that your are satisfied with our fast shipping! Thank you for the feedback. Remember, if you ever need anything else, we're here to help. Best Regards SD Hardware

Posted 1 year ago

“Brilliant customer support, great product, swift delivery.”

Helpful Report

Posted 1 year ago

We're absolutely delighted to hear your feedback! It's fantastic to know that our customer support, product quality, and delivery speed met your expectations. We strive to provide top-notch service and products, so it's wonderful to hear that we hit the mark. If you ever need assistance in the future, please feel free to reach out. We're here to help in any way we can! Best Regards, SD Hardware

Posted 1 year ago

“Very good company. Very quick service by return. Nice quality handles not seen elsewhere and reasonable prices.”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you so much for your kind review! We're thrilled to hear that you were pleased with the good service you received. Thanks for also complimenting our range of products. We have been selective when it comes to the quality vs price of our products so it is fantastic to hear you are please with the range available. We truly appreciate your support and look forward to serving you again in the future! If you have any further feedback or questions, please don't hesitate to reach out. Best Regards, SD Hardware

Posted 1 year ago

“excellent service and very fast shipping.”

Helpful Report

Posted 1 year ago

Hi Grant. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that your order arrived quickly. Providing excellent service and timely delivery is always our top priority, and we're delighted that we could meet your expectations. If you ever need anything else, please don't hesitate to reach out. We're here to help! Best Regards, SD Hardware

Posted 1 year ago

“Great service from getting guidance over the phone to quick delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service, from receiving guidance over the phone to the quick delivery of your order. Providing excellent customer service is always our top priority, and it's fantastic to know that we were able to meet your expectations. If you ever need assistance in the future, please don't hesitate to reach out to us again. We appreciate your business and look forward to serving you again soon! Best Regards, SD Hardware

Posted 1 year ago

“great customer service, thanks”

Helpful Report

Posted 1 year ago

Hi Alistair. Thank you for your positive feedback! 😊 We're delighted that you had a great experience with our customer service. If you ever need assistance again, feel free to reach out. We appreciate your support! 🌟 Best Regards, SD Hardware

Posted 1 year ago

“great product, good price, fast delievy many thanks”

Helpful Report

Posted 1 year ago

Thank you for your kind feedback! We're thrilled to hear that you're pleased with our products and service. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business! Best Regards, SD Hardware

Posted 1 year ago

“Best quality and price out there.”

Helpful Report

Posted 1 year ago

Hi Stan, Thanks for your fantastic review. We are glad to hear you are impressed with the product quality and the competitive pricing we offer. We work hard to supply good quality hardware and at the right price point so your feedback is very valuable to us. If you need anything else from us please feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

SD Hardware Ltd is rated 4.8 based on 861 reviews