Salesfire Reviews

4.9 Rating 101 Reviews
100 %
of reviewers recommend Salesfire
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About Salesfire:

Salesfire provides intelligent Conversion Rate Optimisation products to influence the on-site customer journey and convert visitors into customers.

Visit Website

Phone:

01642 433044

Email:

clientservices@salesfire.com

Location:

16-26, Albert Road, Middlesbrough
TS1 1PR

Anonymous
Anonymous  // 01/01/2019
We have been happy with the service so far with Salesfire. We have improvements to make with redesigning our overlays and Digital Assistant and Hollie our Account Manager has been proactive in helping us move this along.
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Posted 1 year ago
Salesfire let us communicate with our customers in ways our base site doesn't allow. We have made dozens of simple to complex campaigns with unique tailored outcomes. Our success manager James is always helpful and easily contactable. I am always pleased with the honest communication and willingness to work with us as partners to improve our user journeys and conversions.
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Posted 1 year ago
Hi Sam, Thanks so much for taking the time out to leave us some feedback. You know how much I enjoy working with you and your team, looking forward to the next year and what we can achieve together! James
Posted 1 year ago
Clever system, easy to use back end, Hollie Sayer great Account manager
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Posted 1 year ago
Thank you for taking the time to leave us such a fantastic review Joe! It's a pleasure working with you. Hollie
Posted 1 year ago
Very Good knowledge on the service, Very friendly and happy help with any issues
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Posted 2 years ago
The ability for customers to message in an easy way that can be answered by multiple sales team members has greatly aided our business. Overlays have also been a huge help in directing customers to key pages of our site and are easy to design with the Salesfire platform.
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Posted 2 years ago
Hello there! Thank you so much for the review! We always love receiving feedback from our valued clients and I'm glad to hear that you're happy with our services. Cheers! Ryan
Posted 2 years ago
The customer service has been great! Amazing, speedy responses from our account manager, Sophie. My 4 stars instead of 5 is purely down to the email flows which at this point are a bit more limited and have meant we've had to continue our subscription to Klaviyo while also subscribing to Salesfire. However, we find the platform overall very easy to use and are particularly pleased with how easy it is to manage overlays and prompts!
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Posted 2 years ago
Hi, Thank you so much for the review! I'll be sure to pass your feedback onto our support team and I look forward to working with you moving forward. Sophie
Posted 2 years ago
Excellent service :)
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Posted 2 years ago
Hey Abbey, Thank you so much for your review and I look forward to working with you further! Sophie
Posted 2 years ago
Hi there, Behalf of Select Fashio, I am really happy for salesfire customer relationship. Thanks Jonny for his help in resolving a technically challenging issues and support. We created salesfire tools straightaway. Reason giving four instead of five star ratings, I would like to see breaking down of products which is been influeced by Salesfire. In current set up, I only see influenced order by Salesfire not individual product. best
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Posted 2 years ago
Client Service add on has been good and very useful. Harriet is extremely helpful and is always looking at key dates down the road which has been great for us.
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Posted 3 years ago
Thank you for your positive review, David! We are so glad you find the Salesfire Managed Service beneficial and we look forward to supporting you further :)
Posted 3 years ago
Easy to use service, the employees are friendly and quick to help
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Posted 3 years ago
Salesfire is rated 4.9 based on 101 reviews