Salesfire Reviews

Name: Salesfire
Rating: 4.90

4.9 Rating 101 Reviews

100 %

of reviewers recommend Salesfire

About Salesfire:

Salesfire provides intelligent Conversion Rate Optimisation products to influence the on-site customer journey and convert visitors into customers.

Visit Website

Phone:

01642 433044

Email:

clientservices@salesfire.com

Location:

16-26, Albert Road, Middlesbrough
TS1 1PR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Salesfire handles a lot of on site features that we would otherwise have to code in/invest extra time and revenue in to. They're a great plug and play option for growing stores. Hollie, our account manager, is friendly and knowledgable and after our intro call, came straight back with plenty of ideas and ways in which we could continue to drive success through the SF platform.”

Helpful Report

Posted 3 years ago

Thank you very much for your review Rob, it's been a pleasure working with you! - Hollie

Posted 3 years ago

“Just fabulous Ryan is great xx”

Helpful Report

Posted 3 years ago

Hello Lisa! Thank you so much for the lovely review. I loved speaking with you yesterday and I can't wait to continue working with you in the future! Kind regards, Ryan

Posted 3 years ago

“It has honestly been an absolute pleasure working with salesfire. Every member of the team is so knowledgeable and friendly, with no question too silly. They ensure you are fully trained on each product you onboard to your site and won't make any suggestions just 'to make a sale'. Support requests are answered almost instantaneously and have always solved my issue first time. Delighted to say the customer service is every bit as good as their products which have been performing exceptionally well and have increased our online order values significantly. Thank you so much to the whole team, you are all an absolute breath of fresh air!”

Helpful Report

Posted 3 years ago

Hello Lauren! Thank you for such a lovely review! The team has loved working with you in the past and I can't wait to continue working with you in the future! Kind regards, Ryan

Posted 3 years ago

“We've taken advantage of Salesfire's services for a few years now and have always been extremely happy with the performance. Sophie, our account manager is highly knowledgeable and often provides us with insights & strategies that we wouldn't think of ourselves. The quarterly catch-up meetings with Sophie are a great use of time and help both parties create a plan for the next few months. These are invaluable in assisting us with growing our brand and targeting our customers in the most streamlined way.”

Helpful Report

Posted 3 years ago

Hey Alex, Thank you so much for this review! It's an absolute pleasure working with you. Sophie

Posted 3 years ago

“We don't use all parts of Salesfire but think the pop ups, prompts and messenger service is excellent. The messenger/live chat works really well.”

Helpful Report

Posted 3 years ago

Thanks for leaving us a review, Alex! We are so glad to hear the Salesfire products and service are optimising the customer experience on your site :)

Posted 3 years ago

“We've been using Salesfire for a couple of years now and have been extremely pleased with the service provided throughout this period. As a customer you are assigned a single point of contact, in our case Gaby, she has taken the time to understand our business and has tailored Salesfire's service to our specific business needs. As a result. we have seen significant uplift in the number of sales as well as average sales value which has allowed us to engage with our customers in new ways. We look forward to continuing to work with Salesfire and would recommend anyone with a web-based business to take a look at what they have to offer.”

Helpful Report

Posted 3 years ago

Thank you so much for the lovely review, Paul! You are a pleasure to work with and it's really great to hear how happy you are with the Salesfire features and Managed Service! I'm so happy with the results we have achieved so far and excited to see what we can achieve together in the coming years! All the best, Gaby

Posted 3 years ago

“Dealing with Salesfire has been an absolute pleasure from the very beginning. Kathryn Spinks made the initial introduction to the modules a joy, she was incredibly helpful and her guidance was always aimed at finding the best solution for us. She always left me feeling reassured that we were in safe hands. James Pirie's training made sure that we had a firm foundation of understanding to build on by guiding us expertly (and gently) through how the various modules we'd decided on worked. Their Support Team has been on hand, responding promptly to any requests I might have. Any questions I’ve had have been answered clearly and their advice is always focussed on helping us evolve, further adding to the sense of certainty that Salesfire was the right choice for our business. And with Sophie Weadon’s succinct advice helping us to achieve the best results from our chosen modules I’m certain it will be a long and fruitful partnership. All in all an affable company with our best interests at heart. Thank you Salesfire, it’s a pleasure working with you.”

Helpful Report

Posted 3 years ago

Hey Andrew, Thank you so much for this wonderful review! It is an absolute pleasure to have you onboard. Sophie

Posted 3 years ago

“Been with Salesfire from the start and their service has continued to be excellent. Great team of guys to work with including our account manager always looking at ways to improve.”

Helpful Report

Posted 3 years ago

Hey Seb, Thank you so much for your wonderful review, it's a pleasure working with you! Sophie

Posted 3 years ago

“Really happy with the results that we are achieving with Salesfire. The team is very engaged and is always trying to find ways to boost the performance of the campaigns.”

Helpful Report

Posted 3 years ago

Thank you so much for the lovely review, Mindaugas! You guys are a pleasure to work with and it's really great to hear how happy you are with the Salesfire features! Excited to see what we can achieve together in the coming years! All the best, Gaby

Posted 3 years ago

“Salesfire has provided fantastic service throughout every stage of our journey. With really friendly, helpful advice and excellent support on technical issues. Special thanks to Kev, James & Sophie our account manager, who have gone above and beyond! Keep up the good work guys!”

Helpful Report

Posted 3 years ago

Hey Steven, Thank you so much for your wonderful review! I'm looking forward to everything we achieve together. Sophie

Posted 3 years ago

“I'm so impressed with Salesfire's proactiveness, their drive, and the ROI that's come out of our account with them!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, Lucy! We are excited to see what you achieve with Salesfire :)

Posted 3 years ago

“helpful application increases customer buying”

Helpful Report

Posted 3 years ago

“Very Good knowledge on the service, Very friendly and happy help with any issues”

Helpful Report

Posted 3 years ago

“Great company, who provide all the support you require without hesitation.”

Helpful Report

Posted 3 years ago

Thank you for your excellent review, we are so glad you are happy with the support and services from Salesfire!

Posted 3 years ago

“Gaby has been so easy to work with, great communication and the overlays have had a fantastic ROI for us. We are very happy with the service! Thank you!”

Helpful Report

Posted 3 years ago

Thank you so much for the lovely review, Eimear! You guys are a pleasure to work with and it's really great to hear how happy you are with Managed Service! Excited to see what we can achieve together in the coming years! All the best, Gaby

Posted 3 years ago

“We have a had a really great experience with Salesfire all the way through from the outreach call with Thomas, the onboarding with James and meeting our success manager Sophie. We are really happy with the current products we are using and look forward to introducing more to our ecommerce website in the future.”

Helpful Report

Posted 3 years ago

Thank you so much for your incredible review, Emily! I'm so excited to see what we will achieve together this year and many after. Sophie

Posted 3 years ago

“Great company with tools to help influence sales and traffic. Always a personal experience, very helpful team who offer support and ideas. Ryan, our e-commerce success manager, was very friendly and assisted in creating a plan for moving forward with our Salesfire journey. I would recommend Salesfire to others based on not only the tools and useability but also because of the brilliant staff! Thanks Ryan :)”

Helpful Report

Posted 3 years ago

Hello Becky! Thank you so much for the wonderful feedback. We had such a lovely call and I'm very excited to work with you in the future. :) Kind regards, Ryan

Posted 3 years ago

“Tia is a great help, easy and friendly to talk to.”

Helpful Report

Posted 3 years ago

Thank you for this Neil, it means the world! Looking forward to the next year. :) Tia

Posted 3 years ago

“Salesfire offers a lot of quick wins for improving conversion. The system is easy to use and the team offers plenty of support, quarterly catch-ups and email follow up for suggestions on how to improve our use of the relevant areas we've invested in.”

Helpful Report

Posted 3 years ago

Thank you so much for this lovely review. I'm thrilled to be working with you, Tom, the team and Rolo, the pup! Sophie

Posted 3 years ago

“Sophie our Account Manager is extremely helpful when assisting us on the many tools available via the Salesfire platform. The tools are very easy to implement and we have already seen really impressive results.”

Helpful Report

Posted 3 years ago

Thank you so much for your wonderful review, I'm looking forward to everything we'll achieve together! Sophie

Posted 3 years ago

Salesfire is rated 4.9 based on 101 reviews