“
Whilst I used to be generally happy with purchases from REGULATION, I feel the quality of some items purchased over Xmas, have had little thought about the end user in mind, so I returned them, this took several days later than the expcted time to arrive or be collected from Royal Mail, and now the process of chasing the returned funds, no updates? no contact? wheres my refund? or is this a case of having to claim on the credit card?
”
posted 2 months ago
- Wayne R
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The product was defective. I have returned it and requested an exchange, or failing that a refund. So far I have had no indication that either is forthcoming.
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posted 3 months ago
- Anonymous
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In addition to my disappointment for having received a defective garment, I have had to pay an additional 100 EUROS in customs and handling fees, to receive the defective item, only to have to file a refund request and go through the process of returning the item, having now been left without the garment and 100 EUROS paid in customs and handling fees.
”
posted 11 months ago
- Anonymous
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Long delivery time wait and I couldn’t return item in the store. Still waiting for my refund.
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posted 1 year ago
- Konrad Z
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Defective product. Still attempting to return and seek a refund
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posted 1 year ago
- Ronaldo V
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Please let me know, if there is any way to get a refund for the customs fee.
”
posted 2 years ago
- Marten W
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I'm still waiting surprised there was no mention of a refund on my extra next day delivery charges though I guess I'm still expected to pay those even though its going to be closer to a month by the time it actually gets here considering I have no dispatch information and we are now on the 29th December and have new year delivery times to look forward to.
”
posted 2 years ago
- Garry P
“
false advertisement on Instagram, picture didn't fit the the product. Refund got accepted, but still bummed
”
posted 3 years ago
- Liam H
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Ordered shorts and pure pills, only got pills delivered. Had to call you and was then told the shorts were out of stock and it was incorrect that they were available online. Only then I was asked if I wanted a refund to be processed.
”
posted 3 years ago
- Sukhjit
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Your service is ok and my order was traceable but I’ve returned an item and was told that the replacement I’d chosen was out of stock and I would therefore be given a refund. As yet, nothing.
”
posted 3 years ago
- Gerry
