“Stopped delivery a few months ago due to difficult delivery times
However not able to replace quality with supermarkets locally so had a courier delivery should have done it earlier”
“Absolutely fantastic. I thought I was ordering 2 trout but I didn't realise my order was for 1 kilo of trout therefore 3 were in the package. I was delighted. Also the Rollmops were a very tasty really and ideal with a salad or in a sandwich. So yes great products. A friend ordered some dressed crab from another company sadly it was rancid. I have given them your details with a high recommendation.”
Hi Daniel,
Thankyou for letting us know about this issue. I'm sorry to hear you never received your order & this isn't our usual standard and not what our customers are used to experiencing. I have sent this query to our customer care team who will be in touch as soon as possible to discuss this further & rectify this for you.
Regards,
The Regal Fish Team
“Excellent product. Delivered on time. No complaints. Not sure about the promotion emails. How to claim any discount etc. They seem to come after I order. Maybe it's me misunderstanding the process.”
“These coconut King Prawns are the best I have found in England -and really the best I have eaten in years... PERFECT !! We bought 2 boxes -hoping they would be good- we have already finished off one. Excellent !! We will be getting more soon..and sharing them...”
“Excellent choice of products. Fish quality excellent, so much better than supermarkets.
Very good choice of delivery options
Would definitely recommend”
“Reliable delivery. Salmon individually packed so easy to store in freezer and defrost.
Good even portions. Tasty and easy to cook. Have already reordered !”
Hi,
Thankyou for taking the time to leave us feedback. I'm sorry you felt the picture didn't reflect the product you received. I can confirm the Tart does mention the below: Oven Bake: Place onto an ovenproof dish & cook in an oven preheated to 220ºC/200°C Fan/Gas Mark 7 for approx. Twenty minutes. Once defrosted, do not refreeze.
I will pass your feedback onto the relevant teams.
Regards,
The Regal Fish Team
