“Ordered cod, kippers, salmon wellington, fish fingers, crab sticks, everything I have ordered is top quality fish and reasonably priced, I can certainly recommend the salmon wellington, as well as all the other fish.”
Hi George,
I’m really sorry for the frustration this has caused, that’s not the experience we aim for any with any of our customers.
I can confirm that your order has since been refunded, and you won’t be sent any additional fish or charged again. Thank you for your patience while the team looked into this, and if there’s anything else you need, our customer care team is always happy to help.
Regards,
The Regal Fish Team
“The food is excellent, I've enjoyed everything I've ordered in my last 3 shipments. However, the delivery service you use (DPD) is not good. Two out of 3 shipments have gone to the wrong address despite delivery instructions on the box asking that they deliver to Brideoake Court and not Berystead Court.”
“So far I’m happy with my order from Regal Fish. ‘Have used the trio of fish for a fish pie and had some gougons. I look forward to tasting the rest of my purchase soon.”
“I recently ordered over £100 of fish including smoked Haddock, whole & filleted Seabass, Halibut, Salmon & Trout.
So far the Salmon, Trout, Seabass and in particular the Halibut have been outstanding.
The ordering system and delivery were 1st class too.
The only blot on the landscape was flurry of emails from Regal I received post delivery offering as much as a 15% discount. I will wait next time until an offer is sent.”
“Stopped delivery a few months ago due to difficult delivery times
However not able to replace quality with supermarkets locally so had a courier delivery should have done it earlier”
“Absolutely fantastic. I thought I was ordering 2 trout but I didn't realise my order was for 1 kilo of trout therefore 3 were in the package. I was delighted. Also the Rollmops were a very tasty really and ideal with a salad or in a sandwich. So yes great products. A friend ordered some dressed crab from another company sadly it was rancid. I have given them your details with a high recommendation.”
