“We don't think that your range of products is as interesting or as extensive as it used to be. We struggled to find something that we wanted to buy for our last order.”
“I have been ordering from Regal Fish for some time and have always had top quality fish.
The staff on the phone and the delivery guys have always been great.”
“So convenient to use, quality is good and priced competitively.
I'm happy with the freshness compared to buying from fishmongers or market stall and delivery is spot on.
I only had one issue with delivery and that was rectified fully and immediately, good customer service.
The only way I buy my fish now.”
“The fish is of excellent quality and very fresh. The telephone staff are very courteous and anxious to respond and please. Delivery system (not ye used a courier - just the day of area delivery) is very reliable. Small, but important things that occur to me are: Rather a lot of plastic wrapping is used and it is strange that orders given over the phone do not appear in my orders list in my page on the website.”
“Have recently ordered online from Regal Fish which suits us to have the flexibility to order whenever. Also I like that you can buy fish in duo's. An easy to use website with a large,tempting range of produce,and offers delicious recipes. I would strongly recommend.”
“Excellent quality, fresh and generally decent prices. We were slightly disappointed that for the last order the frozen cod loin had disappeared - although it has returned as a 600g offering, I see. Keep up the good work.”
“In response to an email that I received from your company, I visited your new website. I have been a fairly regular customer with yourselves and went looking for three items that normally order - Breaded cod fillets, breaded haddock and breaded plaice. I know that the breaded cod is smaller than you used to supply but perhaps it is what it is. The colour of the haddock was a much brighter yellow which did concern me. I sent an email asking if you were using artificial colouring and the fillets looked a lot smaller. I was told that breaded covering had not changed. Although I was still concerned about the size I still went ahead and placed an order. To my relief, I found the colouring to be okay and size was normal. Still think the photograph used gives the wrong impression. The breaded plaice was not available to order.”
