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Prospect Mortgage Services Reviews

5.0 Rating 281 Reviews
100 %
of reviewers recommend Prospect Mortgage Services
Read Prospect Mortgage Services Reviews
Anonymous
Anonymous  // 01/01/2019
PMS arranged my mortgage very quickly and were extremely helpful, making the whole process stress free. As my house purchase was quite complex, it involved a mortgage offer extension which PMS helped to secure. I've spoken to and had email contact with Rhian on many occasions and she was always so quick to offer her help. A great experience, thank you!
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Posted 1 year ago
Very good and helpful. Kept you updated along the way.
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Posted 1 year ago
Prospect were fantastic. They did everything they could to help us through the mortgage process, always on the other end of the phone to help when we weren’t sure what we were doing! Would highly recommend Prospect Mortgage Services
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Posted 1 year ago
Would like to thank everyone at prospect mortgage services for their prompt attention to my mortgage needs after buying a property at auction and had to raise some funds quickly. Had a mortgage offer in 24 hrs and completed purchase in 26 days.
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Posted 1 year ago
Natalie and team have secured me a mortgage when some lenders were not confident to lend to me in the current financial challenges. I had sales fall through more than once and the whole process took many months because of this. But Prospect Mortgages were always very quick and always kept me updated. Thank you!
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Posted 1 year ago
Brilliant service highly recommended
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Posted 1 year ago
Very professional service from the initial phone call to arrange an appointment through to having a meeting with Aisha to discuss our options. Everything was fully explained and all our questions answered.
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Posted 1 year ago
Amazing people, Very friendly and helpful. Always available to answer any questions and give advice. Nothing is too much trouble. Would definitely recommend to a friend and will 100% be using them again in the future.
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Posted 1 year ago
We are first time buyers which meant we had no idea at all of how the buying process worked, or even where to begin. With the help from Prospect Mortgage, we can confidently say we’ve had a smooth and successful experience. Natalie is a credit to the company and I can’t recommend her enough. She has made this process enjoyable and stress free while holding a creditable level of professionalism. We can’t thank her enough and I will not hesitate to be in contact again when the time comes.
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Posted 1 year ago
Natalie has been amazing throughout out Mortgage application. The advice she gave was clear and met our needs.
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Posted 1 year ago
Rhian and Nick were extremely helpful, understood what we needed and supported throughout the whole process. We have used their services for a number of years now and will continue to do so! Thank you very much for all your help!
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Posted 1 year ago
Prospect Mortgages have really looked after us through the years of us trying to get a mortgage. And since we've officially started this process Rhian and Nick have seen us through which is amazing, always giving us great advice.
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Posted 1 year ago
Excellent personal service. Felt like they actually cared about my needs and wants and worked hard to accomplish meeting them. Great communication all the way through.
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Posted 1 year ago
Our experience at Prospect Mortgage Services has been fantastic. We came into this process with little knowledge, but Natalie was very clear in explaining the process and comparing our options. We managed to secure a mortgage which we are very happy with and allowed us to purchase our first home. Highly recommended!!
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Posted 1 year ago
We have been really impressed with the professionalism and efficiency from Natalie and the Prospect team. We have received excellent support and advice and been able to ask as many questions as we have needed without feeling like anything is silly! We would definitely recommend Natalie and Prospect mortgages as her expertise has been vital in us finally purchasing our own home. Thank you!
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Posted 1 year ago
Superb customer service, Prospect looked for the best mortgage for us and always kept us up to date with the latest offers, so we had the best rate on completion. Fantastic customer service regularly emailing and keeping us up to date. Mortgage finalised by Prospect Mortgage Services, meaning we didn't have to worry or do anything, just agree on the mortgage offer. All completed and paperwork organised for us by Prospect. A1 service, highly recommended.
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Posted 2 years ago
The whole process has been a pleasure with Prospect Mortgages. My mortgage broker is a very kind, professional and supportive person who i can trust. She is very helpful and proactive and she has taken all stresses off me, has done all the work to make it easier for me, she explained all the steps and choices to ensure I can choose the right product tailored upon my circumstances. I am so happy I choosed Prospect Mortgage Services, I can recommend them with all my heart without a doubt, if I need them again in the future I would just go back again.
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Posted 2 years ago
I cannot praise Prospect Mortgage enough they have gone over and above to make sure we get our mortgage offer confirmed after initially going to then previously in February of last year and sadly losing the purchase of the property we were buying but we trusted and valued them so decided to once again seek their guidance and also the life insurance and payment protection side, they have our best options at heart and truly are a lovely team
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Posted 2 years ago
Natalie was absolutely brilliant when it came to finding a mortgage offer that best suited our needs, with some complications along the way, Natalie kept in regular contact and was always happy to answer any questions we had. We cannot thank her enough for her efforts to secure us a mortgage on what would be our first house together.
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Posted 2 years ago
Natalie has been fantastic, with a helpful, polite, can-do attitude and great communication skills, including very quick responses to all my (many) questions. I would happily recommend Prospect to others.
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Posted 2 years ago
Prospect Mortgage Services is rated 5.0 based on 281 reviews