“Propsect Mortgage Services have been very helpful, however doing everything online has been a very stressful process and I don't think we would opt to do it that way again.”
“Jon has been very professional from start to finish. Listening to our needs, offering guidance and has made the process so straightforward and dare I say, easy! Chloe is just amazing, offering help at every turn - great team - thank you”
“Excellent customer service and great communications too. When things didn't work out with our first offer on a property, Prospect very quickly reapplied successfully for a mortgage on the second property.”
“Very helpful. Explained everything we needed to know. Would highly recommend to all. Thank you for helping me and my wife get on the property ladder.
Thank you Natalie 😊”
“I really didn't know what to expect with my first morgage but Natalie talked me through the whole mortgage process. Natalie made everything less stressful went above and beyond for us. Aisha was absolutely brilliant sorting our insurances, maximum effort was put in by both of them and so easy to contact all the time for questions. Will be highly recommending them!”
“I can not rate nick thuan and the team highly enough this is my second time using prospect and I have once again received the highest standard of support help and care so efficient replying to my every email and call so fast me so reassuring. Literally can not put into words how greatful I am thank you once again for all your help x Alex”
“Brilliant service as always. It’s really helpful that we are able to arrange meetings around our working hours and there was always someone at the other end of the phone when we needed it with sound advice. We always felt in good hands all the way through the process. Thanks again.”
“We felt at ease as soon as we spoke to Jon. He gave us all options for our additional borrowing. Very easy to contact and get updates on the application. Chloe was brilliant at keeping us informed at every step.
Thank -you”
“Our Mortgage Advisor Tess was so helpful throughout the entire process of us buying our property. From our first appointment she explained things clearly, made us feel at ease and supported us with any queries we had during the process and was always happy to answer any questions, no matter how small.
Excellent communication and a friendly service from the whole team. Would highly recommend Prospect Mortgage Services.”
“The whole process was super simple and any questions were answered so quickly. Would totally use this service again. It just made what can be such a stressful part of the process a complete breeze.”
“Excellent services, always happy to help and very friendly.
Had no problems asking for advice, even if the questions seemed silly we were always offered detailed and quality responses.
I was recommended by someone else and I’m very happy I took their advice.
Prospects were great from start to finish, I would definitely use their services again and will continue to recommend them to others”
“Prospect genuinely care about their clients and will go above and beyond to get the offers complete. After over a year of different sales falling through they remained helpful, on side and shared in the celebration of getting an offer complete. Awesome.”
“We were first time buyers and hadn't a clue what to expect when applying for a mortgage. Theresa at Prospect was absolutely brilliant. Patient with all our questions, always there to answer phone calls and really quick at replying to our emails. Updated us on the changing interest rates and overall made everything really easy to understand. She told us she thought she could get us a what we required money wise even when an estate agent Mortgage advisor said she must be lieing! She delivered on that and we had our offer accepted very shortly after! We had a really positive, stress free experience and would highly recommend Prospect.
We had our Insurances meeting with Andy, and again the same.. Patient, honest and really professional / informative.
Couldn't reccomened the guys at Prospect enough.”
