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Prospect Mortgage Services Reviews

5.0 Rating 281 Reviews
100 %
of reviewers recommend Prospect Mortgage Services
Read Prospect Mortgage Services Reviews
Anonymous
Anonymous  // 01/01/2019
I have used Prospect Mortgages for over 10 years. They are highly professional, quick in responding and always come up with several options to choose from and care 100% that the client makes the right choice in moving forward with the most suitable mortgage choice. The best bit is you can actually talk to someone on r the phone which these days is a rarity. A really great family run business who has helped me on more than on occasion and also has secured a mortgage for my son. I would recommend Prospect 100%.
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Posted 1 day ago
Fantastic reliable service 😊
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Posted 9 months ago
Thank you so much to Jon for helping us get this mortgage, as self employed nothing is a given no matter how hard you work but you have made it possible and now we can get on with our home improvements!! A special thank you goes to Chloe who definitely does a brilliant job deciphering all the documents etc. You are a fabulous team and I’d recommend you to anyone. Thank you again
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Posted 9 months ago
Great service and friendly staff
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Posted 10 months ago
Prospect Mortgage Services are very knowledgeable, friendly and helpful plus fast at responding to questions.
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Posted 10 months ago
Great service.
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Posted 10 months ago
I could not have asked for better service than that received from Prospect Mortgage services. From initial contact through to receiving a mortgage offer, they have been nothing but helpful and happy to advise and lend a hand in my buying journey (which as a first time buyer has extremely helped with the ease of buying a property). I could not recommend the team enough, Jon and Chloe have gone above and beyond in my buying journey. Thank you!
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Posted 10 months ago
Prospect mortgages could not of helped us more, Chloe in the office has been so helpful even after we received our mortgage. Jon who advised us on our mortgage discussed all the options, and helped us make the perfect decision for our home.
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Posted 10 months ago
Very helpful and thorough service. Thankyou for all your help on my remortgage.
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Posted 10 months ago
Excellent service from a range of people in the team. They fully respected our preffered communications (via email due to working hours) and always reponded in a very timely manner. Polite and informative throughout- and able to explain and answer any questions we had as confused first time buyers. Would highly recommend Nick and the wider team to anyone looking for mortgage advice. Will certainly be coming back when our re-mortgage is due!
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Posted 11 months ago
We have just received our mortgage offer for our new property we are purchasing. We first used Prospect Mortgages on our first house as my husband is a contractor so we felt as first time buyers and this added complication we needed a broker. Through that sale in 2020 Natalie was very supportive and always on hand to answer any questions. When we decided it was time to move on it was a no brainer that we would come to prospect mortgages again for their support to get us the right mortgage. Natalie and Polly went above and beyond insuring that we had the right information we needed, answered all our questions and was always open and honest when giving advice. If we are ever going to move again, we would not hesitate to use prospect again
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Posted 11 months ago
I used this service again because they are experienced and create a stress free journey when it comes to managing a mortgage. Their correspondence is quick and efficient. They made this easy for me and found the best deal. Hugely recommended!!!
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Posted 11 months ago
Natalie and Polly have been very helpful with our mortgage and the purchase of our London apartment, ready to answer our (many) questions. Thanks!
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Posted 11 months ago
The staff at Prospect Mortgages are all really exceptional. Aiesha who has handled our account for some while has also been exceptional. This is the company’s greatest asset .
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Posted 11 months ago
From our initial meeting with Natalie we knew we were going to be in safe hands. She explained mortgages and the different options extremely well. The process was very smooth and quick, with Natalie constantly keeping us up to date with how it was progressing until we received our mortgage offer. Polly also helped us along the way and again was very clear and quick with communication. Finally Natalie and Polly directed us to their insurance team after getting the house and Andy was swift to sort out our insurance for us. Highly recommend Prospect Mortage Services to anyone! Thank you for a stress free process.
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Posted 11 months ago
Fantastic experience from start to finish, got me what I wanted and felt like they really cared. Could not recommend Natalie and Polly enough!
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Posted 11 months ago
Grateful for the reminders and good advice when mortgage due for review Thank you
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Posted 1 year ago
Professional , prompt service
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Posted 1 year ago
Jon is absolutely fanatic. Nothing was too much trouble - and no question was made to be a silly one! Chloe was a fab help too - again never made to feel an inconvenience. Easy, quick, smooth application and kept fully up to date. Thank you so much for your help - have highly recommended you to friends already and will continue to do so!
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Posted 1 year ago
Our friend referred Prospect Mortgage Services to us and we went there without any idea of how to go about our goal. From the first discussion with Natalie and subsequent processes we went through, it became evident we were dealing with a sincere and helpful team. They assisted us to navigate through the entire process. We would recommend them to anyone looking towards buying their own house too because of their professionalism, knowledge, support, understanding and graceful way of explaining things to you. They just simply make you feel welcome and you begin to feel as if you have known them for ages. Natalie, Polly and everyone involved, thank you for helping us achieve this goal in record time in 2024.
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Posted 1 year ago
Prospect Mortgage Services is rated 5.0 based on 281 reviews