“Great friendly and professional service. Jon was able to get us a mortgage with my history. Very grateful.
The team have been informative through the process.”
“Everyone at Prospect Mortgage Services that helped me were absolutely first class and friendly it was an honour to be a client.l would certainly recommend them .
Thank you all for a wonderful first class service .”
“The team are friendly and very professional in sourcing the correct products for their customers.
They are very knowledgeable and seek to find the best solution”
“Aisha has been absolutely amazing 🤩! Her attention to detail was fantastic she has been very patient and understanding.
Prospect Mortgage services have been great in all aspects of renewing my mortgage deal!
Would always recommend them…….thank you Aisha🥰.”
“Brilliant help throughout our whole mortgage process! Couldn’t recommend them enough! Jon and Chloe were excellent. Both friendly and professional, nothing was ever to much for them (even my pestering phone calls!) made a difficult process very easy.”
“Natalie and Polly didn't just help us buy a house, they helped us buy our dream.
I'm sure many people reading this review can relate to how stressful, complicated and challenging buying a house can be. We had originally had an offer accepted on our dream "forever home" with a decision in principle through our mortgage advisor at the time (different provider). We had the slightly unusual position of applying as both being directors and employees of a non profit community mental health service (a CIC limited by guarantee), but we were given assurances this would be no problem.
Two days after our wedding, we then got the call to say the bank had decided to reject our mortgage and our advisor could no longer work with us. We felt completley let down and abandoned. But we weren't going to give up without a fight.
We live on the Isle of Wight and Prospect had come reccomended to us by a friend high up in the property industry. That's when we met Natalie and Polly, and I cannot say enough what a breath of fresh air they were. They communicated honestly, transparently and professionally, keeping us in the loop sometimes multiple times a day. Natalie worked long hours to do the necessary research and even guided us through different mortgage options such as a part exchange or re-registering as self employed. Then at the 11th hour, Natalie came through for us and found a bank that would accept our employed status.
Natalie and Polly then worked incredibly hard to ensure our paperwork was in order, in often what felt like a grinding process of getting payslips amended by our accountant and then submitted to the bank. But their calm, sensible and cautious approach ensured we submitted exactly what the bank needed, and our mortgage was finally approved, and the path to our dream home was complete. We moved in September 2024 after what had been a six month battle, and our lives have completley transformed since. We finally got the happy ever after story we always wanted.
If you are looking for a genuine, reliable and unbelievably hard working mortgage team, we cannot reccomend these guys enough. Natalie and Polly, if you're reading this, then from the bottom of our hearts thank you so much.”
“It's always a pleasure to do business with Prospect Mortgage Services. I have been using their services for 20+ years now and always feel confident that I am receiving the best professional advice.”
“Team where great and really help me to get a mortgage which as one stage did not look
Possible but the team stuck with it and was able to help me with a mortgage I would definitely use them again”
“Great service, lovely staff I don’t think I could have made a better choice in trusting the team at Prospect. I would highly recommend to friends and family or anyone needing expert guidance in finding the right product for them.”
“Brilliant help throughout our whole mortgage process! Couldn’t recommend them enough! Polly and Natalie were excellent. Nothing was ever to much for them (even my million phone calls!)”
“All staff really friendly. Advisors listen to what you want and really take that into account when finding the right mortgage. No hard sell to go higher then you are happy with. Gave honest opinion about the likelihood of getting a mortgage on a certain property saving me time and money. Would highly recommend.”
“The whole team at Prospect Mortgage Services have been excellent. Thorough, quick to respond and very ‘human’.
When you’re buying a house for the first time, it can be quite scary and overwhelming. Prospect have made it easy and stress free for us!
Thank you guys ☺️”
