Profoil Systems Limited Reviews

Name: Profoil Systems Limited
Address: Caslon House, Lyon Way, St Albans, Hertfordshire
Rating: 4.83

4.8 Rating 377 Reviews

97 %

of reviewers recommend Profoil Systems Limited

4.8

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Profoil Systems Limited:

The online shop for professionals in the hot foil stamping and embossing industry.

We're a company based in Ipswich, England and located in the eastern region of Suffolk. Located approximately 100 kilometres east of London, Ipswich benefits from good and frequent train/rail connections with the capital and the neighbouring sea port of Felixstowe.

Profoil now has customers in over 60 countries worldwide.

Profoil first started business in 1989 to supply consumables and machines to the foiling and embossing industries. The first products sold were die fixing toggles and machine spare parts, but have since added hot stamping foil rolls, foiling and embossing dies, make-ready materials and many other consumables – in fact, everything needed for the foiling and embossing professional. Profoil's relationship to the Blockfoil Group aids the reassurances it can provide to customers on the quality of the product range – “there is no better experience to gain than using the products you sell” (Sales & Marketing Manager of Profoil).

Now Profoil manufactures most of the products sold by using the in-house team of expert design engineers. All manufactured products use the highest quality steel available.

Profoil started the online shop in the Autumn of 2009 and over the months it has continued to improve the range of products sold. With a defined strategy based upon quality and service, Profoil listens to its customers feedback and strives to always improve overall service – including the processes to order and functionality of the online shop. Such improvements are always on-going.

Mission Statement:

To be the number one single-brand in supplying quality products to the foiling and embossing professionals across the world.

Visit Website

Phone:

01473 707222

Email:

richard@profoil.com

Location:

Caslon House,
Lyon Way,
St Albans
Hertfordshire
AL40LB

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Profoil Systems Limited 1 star review on 16th December 2022

Abhinandan Basu

Profoil Systems Limited 5 star review on 23rd March 2021

Simon Peter Maghanoy Wilson

Profoil Systems Limited 5 star review on 21st March 2021

Shaul Yosef

Profoil Systems Limited 5 star review on 20th October 2020

Alex Holden

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This time we had problems with the definition. they've done better... they do better.”

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“Hi, Profoil is an excellent supplier!”

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“Perfect. The ultimate client is absolutely delighted”

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“Easy to price & order online & also extremely helpful when contacting by phone”

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“excellent turn around times on parts and supplies.”

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“hi Thanks for everything ye were were very helpful and everything arrived in perfect condiditon. regards ken RealPrint”

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“The service from Profoil is always top-notch, as is the quality of their blocks and turnaround time.”

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“Have purchased a few small items from profoil and they have always had what I need with quick delivery”

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“These guys are great to deal with - great knowledge and great service.”

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“Easy to use site and another perfect mag die”

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“Quick response.”

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“The order was fulfilled quickly and reliably. They also provided an immediate helping hand in customs administration. I wholeheartedly recommend Profoil Systems Ltd. to everyone.”

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“Have always had prompt and efficient service from Profoil and have had very good experiences with their customer services, quite a rarity nowadays. Will definitely use again as and when needed. Many thanks for being there.”

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“The foil is nice, just what I needed. Shipping very quick just two days from UK to US faster than most domestic shipping. I just can't tell one color from the other. The labels slipped duringing shipment and I think I have them on the right rolls. Maybe I'll have to print them to see the difference”

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“Fantastic price and speed of delivery was insane. Will definitely be ordering again.”

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“Excellent customer service and fast shipping!”

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“Bonjour, A ce jour, le 03/06/2022 le colis n'est toujours pas arrivé a mon atelier!!! J'ai vu que vous avez réalisé et expédié le colis de manière très rapide, et je vous en remercie. Le problème est que le colis est bloqué en douane à l'aéroport depuis plusieurs jours... Je suis persuadé que c'est une manière de décourager les gens pour qu'ils ne fassent plus de commerce hors zone euro! Peut-être un problème avec le transporteur TNT? Bien à vous Pascal Bakkers”

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“Excellent service as always - fast and accurate. My magnesium die works a treat.”

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“Prompt, cost-effective service with a high-quality product delivered to the door.”

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“This was the first time we had used Profoil. Super efficient service with next day delivery of our magnesium die which we needed urgently. We will be using again for all our foiling/die needs. We would highly recommend this company.”

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Profoil Systems Limited is rated 4.8 based on 377 reviews