Profoil Systems Limited Reviews

Name: Profoil Systems Limited
Address: Caslon House, Lyon Way, St Albans, Hertfordshire
Rating: 4.83

4.8 Rating 377 Reviews

97 %

of reviewers recommend Profoil Systems Limited

4.8

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Profoil Systems Limited:

The online shop for professionals in the hot foil stamping and embossing industry.

We're a company based in Ipswich, England and located in the eastern region of Suffolk. Located approximately 100 kilometres east of London, Ipswich benefits from good and frequent train/rail connections with the capital and the neighbouring sea port of Felixstowe.

Profoil now has customers in over 60 countries worldwide.

Profoil first started business in 1989 to supply consumables and machines to the foiling and embossing industries. The first products sold were die fixing toggles and machine spare parts, but have since added hot stamping foil rolls, foiling and embossing dies, make-ready materials and many other consumables – in fact, everything needed for the foiling and embossing professional. Profoil's relationship to the Blockfoil Group aids the reassurances it can provide to customers on the quality of the product range – “there is no better experience to gain than using the products you sell” (Sales & Marketing Manager of Profoil).

Now Profoil manufactures most of the products sold by using the in-house team of expert design engineers. All manufactured products use the highest quality steel available.

Profoil started the online shop in the Autumn of 2009 and over the months it has continued to improve the range of products sold. With a defined strategy based upon quality and service, Profoil listens to its customers feedback and strives to always improve overall service – including the processes to order and functionality of the online shop. Such improvements are always on-going.

Mission Statement:

To be the number one single-brand in supplying quality products to the foiling and embossing professionals across the world.

Visit Website

Phone:

01473 707222

Email:

richard@profoil.com

Location:

Caslon House,
Lyon Way,
St Albans
Hertfordshire
AL40LB

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Profoil Systems Limited 1 star review on 16th December 2022

Abhinandan Basu

Profoil Systems Limited 5 star review on 23rd March 2021

Simon Peter Maghanoy Wilson

Profoil Systems Limited 5 star review on 21st March 2021

Shaul Yosef

Profoil Systems Limited 5 star review on 20th October 2020

Alex Holden

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always amazed at the quality of Printing dies and price. Great customer care from Craig. Supersonic speed from order to delivery. Great packaging. Thanks. And hope to deal with you again JAMES London”

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“Very precise and fast”

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“Quick turnaround of goods after placing an order”

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“Very helpful phone service and speedy delivery, thank you very much!”

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“Thanks To Hugh /Craig and the team we have been able to Produce some really good quality foiled Packaging products. one of the copper blocks we had made has run 300, 000 impressions last year alone and continues to print a good quality image. thank you for your excellent service, I look forward to doing business again soon. Thanks Stu”

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“Quick response to my enquiry, excellent product range, quick delivery and competitive prices”

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“Good and cooperative supplier.”

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“With Profoil you can choose among a lot of products, all very good and useful. Delivery is very quick, just 3 days from England to Italy but I had to pay a lot for the customs and I didn't expect: no one told me about that when I purchased.”

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Dear Customer, thank you for your kind review and your business with Profoil. Regarding the customs fees, since January 2021 when the UK left the EU, you must pay European VAT (tax) on anything you import into the Europe. The majority of the fee you paid should NOT be duty, only VAT, which you can claim back from your government in the normal process. Product duty should ONLY be paid on goods which do not meet the origin country regulations. The bulk cost of your order was for goods made in the EU (Vossen Profitec Tape), so product duty should be very low. Please check your customs documentation to be sure the majority of payment was for VAT, which you must pay for ALL goods that you import from outside the EU. I hope this helps. Best wishes, Craig

“firs parcel arrived damaged due to postal comapny but profoil sorted it out no questions asked and sent a very speedy replacement. I am yet to use the foil but it looks great!”

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“Great service”

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“Fast and super reliable services. We have never been happier :)”

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“Fantastic service,”

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“Very helpful and even helped me with my art work. Would highly recommend”

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“Excellent quality and service.”

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“Always quick and very friendly ... thnx for your service and support raf”

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“Quick process”

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“Reliable company, I'm sure I'll get what I ordered.”

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“Great company to deal with, quick response to enquiries, great prices and an all round great experience, would recommend to all.”

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“excellent quality and perfect packaging”

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“Extremely happy with service. Quality products and quick turnaround. I’ll certainly use their service again and again.”

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Profoil Systems Limited is rated 4.8 based on 377 reviews