Polly.co.uk Reviews

Name: Polly.co.uk
Rating: 1.98

2.0 Rating 81 Reviews

23 %

of reviewers recommend Polly.co.uk

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About Polly.co.uk:

Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened. It was clear there was a problem, yet no-one was talking about it - so we founded Polly. Polly.co.uk was launched in 2014, providing a free service to help parents find affordable family protection from reputable, FCA approved brokers and insurers. Since then, we've helped of 500,000 UK Mums towards protecting their family with life insurance.

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Polly.co.uk 5 star review on 22nd April 2021

Dorothy

Anonymous

Anonymous // 01/01/2019

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“Keep getting calls from them block them on one number they ring on another now ringing from my area code its pure harassment on their end they ring everyday wish i wud never of looked into them for a quote”

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“Wouldn't even rate 1. I did an enquiry and have been called around 6x a day. Pure harassment on their behalf. Blocked and found a different company.”

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“Maz was great on the intial call, but now it’s just relentless! Non stop calling from different numbers, I get they are sales and obviously on commission, but it’s borderline harassment! Get the hint! If people don’t accept the initial quote, then just leave it Polly, it’s insane!”

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“They won't stop calling. Neverending. 9 calls a day. I just wanted a quote.”

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“I enquired about a quote online and had a call from Jamie Coales and went through the questionnaire. It wasn’t guarenteed I was going to sign up as I believe in shopping around. Jamie was lovely and friendly up until the point where my husband could be covered and I couldn’t, he was trying to get me to sign up which I explained I was only ever after a quote, as there was no option on the site to fill in some basic questions and be presented with policy quotes. That’s when things turned sour. Jamie’s Response was ‘from my experience it’s better for one of you to be covered, rather than cutting your nose of to spite your face and leaving your husband unprotected’!!!! It very much became a weight issue for me, despite me currently being pregnant. It quickly became very insulting, and insinuating that I control my husband etc. properly turned me off from using polly. I would have potentially have taken the cover for my husband if it didn’t quickly become insulting when he wasn’t getting a sale. I’ve worked in sales before, and I’ve worked with people like Jamie, who turn sour when things don’t go their way and that’s enough to not even look at the company twice if that’s how they’re gonna be. 🚩”

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“Avoid at all costs torturing me with calls from different mobile numbers”

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“Harassing calls from numerous mobile numbers block they call off a new one!!! 8 or 9 calls a day for 12 hours - wouldn’t deal with this company now ever it’s harrassment”

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“Non-stop harassment from multiple numbers. Do they not understand that people have jobs??”

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“The worst most rudest company I have ever dealt with non stop calls constantly blocking different numbers. Answered today months after my initial enquiry told them ai was no longer interested to then be told don’t want to look after your kids do you not, horrible vile little man steer well clear from this company”

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“Should have never given my number as they spam you with calls I get about 6 or 7 a day from different Polly numbers.”

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“As with all the other reviews, spoke to an advisor, got a quote by email (after deflecting push from agent to buy immediately), since when have been bombarded with daily calls from multiple numbers (all now blocked!). Wish I'd never contacted them in the first place. Have called them and asked them to stop calling, we'll see if that has any impact. Will not now consider buying from them, if this is their approach to customer experience. Note -the company is Candid Insurance, they operate as Polly, Tom, Winston and Anorak, so avoid them all!”

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“Won’t stop calling!! At all times of the day!!”

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“Constant calling and messaging!”

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“A simple enquiry results in full on harassment! And you get better deals from other companies! Avoid at all costs, don’t even make the enquiry with them!”

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“Avoid. Harrased me about 6 times a day on different mobile number. Don't think they get the hint when I don't answer or hang up”

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“Since putting my details for life insurance Ive had nothing but cold call from mobiles. 4 times a day in 6 weeks. They sell your details over. AVOID POLLY”

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“Has been calling on multiple numbers constantly for 2 months I’ve blocked 15 numbers yet they just call on different ones I have rejected 8 calls today and the last one just got on my last nerve I answered and got hit with the most cocky arrogant bloke I’ve ever witnessed in my life. Apparently the office is based in Bristol yet as a Bristolian I’ve never spoken to one yet so find that hard to believe the bloke or boy I spoke to was apparently from Sunderland so that should narrow it down. As a business owner my self if I had someone working for me like that I would be ashamed. If u have insurance from polly I’d cancel it. Not a company if they employ people like that. Disgusting. As a person who’s suffered abuse by the hands of a man like that it was triggering. Calls are recorded so you’ll hear the trigger in my voice with the arrogance. And the way I reacted. AVOID AVOID AVOID”

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“Harassed me none stop over 4 days on multiple different phone numbers, which I kept blocking. They were told twice I wasn't interested as had sorted insurance through someone else. Now I'm getting calls 4+ times per day from random numbers so I am sure they have sold my details on and I am seriously considering changing my mobile number now. AVOID!!!”

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“I only wanted to get a quote sent via email or text message, but instead got hassled with phone calls and pushed to sign up when all I wanted was a quote. Ended up just trying to ignore phonecalls but they rang on different numbers from different areas, one being from my area (and at the time I was waiting for an important phonecall so I answered thinking it was the call I was expecting), no it was Polly again trying to push me to do the application 7 months onwards. Also I'm certain they sold my number because I've been getting spam caller after spam caller since doing the application.”

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“Wanted just a quote initially via email or similar. I stead all I got was a lot of calls from various numbers including mobiles which continued even after I asked not to be contacted. On one time when I picked up I got a rude salesmen who instead of was annoyed I hadn't picked up his other various calls and then was annoyed I said it wasn't a good time. He then put the phone down on me (great way to earn commission that!). Much better companies out there who will be polite and make it easy for you and not guilt trip you into taking out life cover”

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Polly.co.uk is rated 2.0 based on 81 reviews