“I ordered 3 soft close toilet seat fittings for Roca toilets, they arrived faster than expected and are great quality. Recommended company.
Thank you”
“I ordered Everbuild Forever White sealant for a job I had scheduled, took their standard delivery which was ok. The delivery was at the end of the week and the sealant they sent out was the wrong type so which I contacted them straightaway, I was told the correct material would be sent out on the coming Monday and would receive it by the Wednesday so I rescheduled the work. By the end of that following Wednesday no material arrived, so I contacted them again and was told the correct material wasn't sent out until they received the wrong material was returned so the correct material hadn't been been sent out until tthat Wednesday and was told the check the tracking, which I did, and Royal Mail hadn't received it yet. So I had to cancel the job again saying to the customer I would reschedule once I received the material. So are complaining again I said that as the mistake was their fault in the first place it would have been better Customer Service if they had sent the correct material out on the Monday and by next day delivery, which they eventually done sending out the material next day delivery, but a whole week was lost for the customer I had by the time the work was done. I wouldn't recommend Plumb2u, I would recommend that they get better Customer service and be better customer focused, if a mistake is yours own it and rectify it promptly”
“I’ve ordered an aqualisa shower and a ariston water heater. Both products were the best price i had found and were both delivered within days with good notification. Items haven’t been installed yet but all looks good so far.”
“Good customer service. Kept me informed that the item would be delayed a short while. Then told me it had been posted and when I could expect it. Great service. Just not fitted it yet waiting United utilities to investigate why poor pressure and then it will be fitted thanks 5 star”
“Just received my shower mixer that I ordered on May 23. (2024) It is Nnow June 7.
I previously questioned the late delivery and this prompted the company to "investigate" and then concluded that it must be lost in transit.”
“Great company to work with, ordered a quality LED mirror after looking around Plumb2u was the cheapest on the internet, delivery was great.
many thanks Plumb2u. I will be using you again. I wish all plumbing supplier was as good as you, coming from a plumbing tradesman”
