“I ordered a Maya dress for my daughter online and it arrived promptly. Staff member in Blackrock Branch, Mandy was most helpful in every way. Would certainly call to Blackrock store again.”
“I have been shopping in Pamela Scott’s for some time now. It’s my go to shop for any special occasion. Whether it’s beautiful dresses or casual clothes they have it all. Even shoes.”
“I've been a fan of Pamela Scott for most of my adult life and they never fail to deliver quality clothing.
I recently purchased two pairs of cropped jeans (buy one, get one free) online and once again, they were top quality and the delivery was made within 3 days of my purchase.
Well done to all the wonderful staff”
“I ordered a longline cardigan for an event. Whrn it arrived the Underarm was ripped. I didn't have time to send it back so sewed ot myself so was disappointed. Having said that the cardigan is lovely. It was my first time ordering. Hopefully, just a faulty garment”
Dear Debbie, Thank you so much for taking the time to share your feedback about your experience at Pamela Scott. We truly appreciate your kind words and are thrilled to hear that you enjoyed your time with us.
We strive to create a satisfying shopping experience for every customer, and we're delighted that we hit the mark with you. Our team works diligently to provide personalized and friendly service, so it's wonderful to know that our efforts are making customers like yourself happy.
If there's anything else we can assist you with or if you have any further questions, please feel free to reach out to us. We're here to help and ensure that you have a fantastic experience with Pamela Scott.
Thank you again for your support, and we look forward to serving you in the future!
Warm regards,
Pamela Scott Customer Support
“A fabulous range of beautiful clothes. The service is consistently exceptional, over the years I’ve bought from Pamela Scott. I recently made an online mistake and I sent an email. It was dealt with immediately. Thanks.”
“I note that my Eircode has been changed from A85PK74 to A85PK75. PK 75 is not correct. Also, as both myself and your shop in Navan County Meath have pointed out to you Carlow is not part of my address. County Carlow is not County Meath. This is very messy. I have not r ceived my order.Winifred( Úna) Kilrane”
Dear Winifred(Úna),Thank you so much for taking the time to share your feedback about your experience at Pamela Scott. We truly appreciate your honesty and the effort you put into letting us know about the issues you encountered.
Firstly, we sincerely apologize for the inconvenience caused by the incorrect change in your Eircode from A85PK74 to A85PK75. It is understandable that this could cause confusion and frustration. Additionally, we apologize for the incorrect inclusion of County Carlow in your address. We understand that County Carlow is not part of your address, and we apologize for any confusion or inconvenience this may have caused.
We deeply regret that you have not received your order. This is certainly not the level of service we strive to provide, and we are truly sorry for the inconvenience this has caused you.
We would like to make things right and ensure that your concerns are addressed. Could you kindly let us know how we can better assist you and resolve these issues to your satisfaction? Your feedback is highly valuable to us in improving our services, and we want to ensure that your future experiences with Pamela Scott are nothing short of excellent.
Once again, thank you for taking the time to inform us about your experience.
Pamela Scott Customer Services
