“My dress arrived promptly. The colour, fit and style are perfect. Very pleased with the service and would have no hesitation in ordering from you again.”
Hi Margaret,
My sincerest apologies that you are disappointed with your order. This is not what we like to hear.
If you need to return your jacket, that is no problem. You can email us on info@pamelascott.ie and we will sort it for you and anything else we can help with we will.
Kind regards,
Lucy
Dear Rachel
Thank you so much for taking the time to share your feedback on your experience at Pamela Scott. I'm so sorry to hear your items didn't suit. I will send over some suggestions.
Warmest regards,
Ashyra
Customer Service Team
Pamela Scott
“Although I ordered my usual size it was too big. And to long. The quality of the material was very poor. Dress reased very easily. I returned my purchase and recieved my refund within 3days. Delivery was also very prompt.”
Dear Dorothea,
Thank you so much for taking the time to share your valuable feedback regarding your recent experience with Pamela Scott.
I'm so sorry to hear you were not happy with this dress. This dress is very summery, its light weight fabric and very feminine and sells very very well. We have not had any negative feedback on this style before. I would perhaps advise trying our premium brands like Gerry Weber and Joseph Ribkoff. I will send you a few suggestions.
If you ever find our maxi dresses are too long I would also suggest asking your nearest seamstress to take up the dress to a more suitable length for you. We do have this service within walking distance to most of our stores.
I hope this helps, many thanks
Ashyra
