“Sent me the wrong size jeans,I contacted customer service on Instagram .Firstly they tried to convince me that the jeans they sent -size 0 was a size 8.When I advised they,as retailers needs to familiarise themselves with size conversion chart they conceded that they sent me wrong size and would get customer service to contact me through e-mail,I never heard anything from them.Very bad service”
Hi There,
I am sorry to hear that you received the incorrect size for you order. I have been advised that a member of customer service has called you this morning and resolved this for you. If you require any further assistance please do not hesitate to call the staff member back or email info@pamelascott.com
Kind regards,
The Pamela Scott Team
Hi Mary,
Thank you for such lovely feedback. We are delighted to hear Pamela Scott is your favourite store. We aim to please and keep our customers happy with all new season trends and styles to suit everybody!
Have a fabulous day!
Kind regards,
Pamela Scott.
Hi There,
Thank you for taking the time out of your day for lovely words about our staff at Pamela Scott. We appreciate our customers and their feedback. We always aim to make sure our items are good value and affordable but also great quality.
Have a great day,
Kind regards,
Pamela Scott.
Hi There,
Thank you for your feedback. We appreciate you taking the time to let us know how your experience was with us ordering online. We hope to have you back soon.
Have a great day,
Kind regards,
Pamela Scott
“Since Covid lockdowns I have ordered several items from Pamela Scott online. I have to say I am very happy with the service, the delivery times, the quality of the items received and the accuracy of the descriptions on the website. I would rate Pamela Scott 5 out of 5 without hesitation.”
Hi There,
We appreciate you and your lovely feedback! Thank you for such kind words. We always aim to make sure customers have a hassle free experience and get their orders as quick as possible. We always make sure we go the extra mile for our customers. We hope to have you back again soon!
Kind regards,
Pamela Scott.
Hi Margaret,
We are delighted that you love your order and are a loyal customer :)
We hope to have you back again!
Have a lovely Christmas.
Best wishes
The Pamela Scott Team.
Hi Noreen,
Thank you for letting us know how your experience was! We are delighted to hear you will be a returning customer. We value each and everyone of our customers and always make sure we are up to date with latest trends and colourways. We always strive for the best customer service.
Have a fab day!
Kind regards,
Pamela Scott.
Hi There,
Thank you for letting us know you are a happy customer. This makes our job so much better. We hope to have you back again soon.
Have a lovely day!
Kind regards,
Pamela Scott.
Hi Grace,
We appreciate your kind feedback. We always make sure our customers are happy and have a wonderful shopping experience with us. We hope to have you back again soon!
Have a lovely day!
Kind regards,
Pamela Scott
Hi Denise,
We appreciate your custom with us here at Pamela Scott. We always make sure we have different ranges and collections to choose from to suit every single customer, from colour to sizing etc. We hope to have you back soon!
Have a fab day!
Kind regards,
Pamela Scott
Hi There,
thank you for your kind feedback. We appreciate you and you custom. We always make sure our products and clothing are of great quality and to certain standards We hope to see you again in the future.
Kind regards,
Chloe
“I was happy with my purchases & excellent service
The delivery was tracked & prompt
Will definitely recommend Pamela Scott to others
Some of the clothes are overpriced ( especially Joseph Ribkoff collection)”
“Just received another order from Pamela Scott and as all other times, it arrived on time, was exactly what I had ordered and was in perfect condition. Well done Pamela Scott.”
