“Disappointed , product not up to usual standard I had from this seller in the past. No store locally to get in store experience. Charged fir postage and then a further β¬9 for the return . Note if item is 500g then parcel post rate applies despite what Pamela Scott site says. At least the refund of item cost was not overly delayed. Even though I was a regular shopper of this store I wonβt be any more as on line costs me in time and trouble to have to return items at extra cost to me.”
Hi there,
That is great! We do our best to cater to most ages so we are delighted you are satisfied with the range.
Thank you for taking the time to give us feedback.
Kind regards,
Lucy
“Quality of products was lovely, but sizes were not true. If free size in a blouse/shirt means one size, it was completely wrong, it was a size 10/12 at most and size 16 trousers had size 12 waist. Very disappointed as I wanted them for a special event.”
Hi Mary,
We are sorry that you were disappointed.
Our free sizes items will always have a size guide in the descriptions of the items online.
We are sorry to hear that bout the trousers, will will review the fit of them.
Kind reagrds,
Lucy
“VERY DISAPPOINTED AS MY DELIVERY ONLY ARRIVED 3RD JANUARY, I HAD ORDERED DECEMBER 14TH
XMAS GIFTS WHICH NEVER CAME.
USUALLY DELIVERY IS SPOT ON BUT NOT THIS TIME.
HAD TO BUY MORE GIFTS TO REPLACE THE ONES I RECEIVED JANUARY 3RD”
“I am extremely happy with my purchase of a cream coat, so happy with the quality and the style.
Also I ordered it online and was so happy with the service and delivery.
I will certainly be shopping again in store and online if Pamela Scott.”
Hi Gillian,
We are delighted to hear you've had such a good experience with our online service and that you are loving your new coat!
Kind regards,
Lucy
Hi Kathleen,
We are delighted to hear you've had such a good experience with our staff and our liking our sale at the moment! Thank you so such a lovely review.
Have a great Christmas!
Kind regards,
Rebecca
“Always love shopping in Pamela Scott. Unfortunately, last order arrived too late before I headed to Oz but I know I will have no problems if I need to return anything, on my return home to Ireland. The staff ALWAYS friendly and helpful. Happy Christmas & New Year to Scott & all the Staff from VERY sunny Perth.”
Hi Yvonne,
We have an easy returns policy so you should have no issues returning anything unsuitable from your order. We hope your having an amazing time on your holiday and have a lovely Christmas!
Thank you so much for the lovely review!
Kind regards,
The Pamela Scott Team
Hi Jennifer,
Were delighted to hear that you've been so happy with our service. Thank you so much for the lovely review!
Have a lovely Christmas!
Kind regards,
The Pamela Scott Team
Hi Valerie,
We are delighted to hear you were happy with our service and got your order so quickly! We really appreciate the lovely review.
Have a great Christmas!
Kind regards,
The Pamela Scott Team
Hi There,
We are delighted to hear that you were so happy with our service! Thank you for your lovely review.
Have a great Christmas!
Kind regards,
The Pamela Scott Team