“I ordered the size 14 trousers which fitted perfectly and very comfortable as I'm a hour glass shape I ordered the 12 in the waistcoat which is my usual size on top but too snug for me and reordered the 14 which fitted better around the waistline but need to be nip under the arms to look Perfect, I absolutely love it”
Dear Jackie, Thank you so much for taking the time to share your feedback about your recent experience at Pamela Scott. We truly appreciate customers like you who let us know about their experiences, as it allows us to continuously improve our services.
Firstly, we sincerely apologise for the inconvenience caused by receiving the wrong size. We understand how frustrating and disheartening it can be when expectations are not met. We want to assure you that this is certainly not the norm at Pamela Scott, and we deeply regret any inconvenience caused.
To address this issue and ensure we provide a better shopping experience in the future, we would greatly appreciate it if you could provide us with more details about what happened and any suggestions on how we can rectify this situation. Your insights will be invaluable in helping us identify areas of improvement and preventing similar incidents from occurring again.
Once again, we truly appreciate your feedback, and we apologize for any disappointment caused. We value your patronage and would like to make it right for you. Please feel free to reach out to us with any further information or concerns you may have. We are committed to resolving this matter to your satisfaction.
Thank you for being a loyal customer, and we look forward to hearing from you soon.
Best regards,
“Have order many clothes on Pamela Scott and they all come perfectly wrapped. The clothes are true to size and always excellent quality to wash. Love this shop.”
“My purchases from pamela Scott, arrived this week. Great quality and style.
Delivery is very fast, and always packed so nicely.
I am a repeat customer, and will continue to be.”
“I purchased a jacket on line and as I live in northern Ireland I had postage to pay. The jacket was too big so I returned it and it cost me 9 Euros. Although your clothes are lovely it's not worth my while purchasing from your online shop.”
“I was pleasantly surprised at how quick my order arrived.I would have no hesitation in recommending Pamela Scott and will definitely order from her shop again.”
