“Due to expensive return cost from the North of Ireland I try to only order what I know will fit. Previously purchased joggers in black and navy and then ordered in green. Disappointed and surprised that a different colour had a different fit !!”
“The item I ordered was unfortunately too big on me. I returned it to the store and despite their payment & refund system being down on the day, the very helpful sales assistant organised the refund which is due in the coming days.”
“As always, excellent choice and excellent service from Online to Instore shopping. Looking forward to Autumn/Winter new stock. Always a pleasure to shop with Pamela Scott. 👏🏻🏆”
Hi Valerie!
many thanks for bringing this to our attention
I do apologies you have not yet received your order
I can see that your items were dispatched from our warehouse on 3rd September. As this is an international delivery I would advise to wait up to to 10 working days to receipt your items.
If you have not received your order by 13th September, if you can let me know by this point, I can then contact our delivery service for an update and exact location of where your parcel is.
many thanks
Ashyra
“I sent for a gillet and got a dress I was in touch with you and you sent gillet it was too small but there was know paper inside to return it, I was told I'd be refunded for postage for the dress so far I haven't got it.”
“I was in the Tralee store looking for something to wear for a family wedding , I was helped by a lovely lady named Anne, I explained to her I’ve had a recent mastectomy & im under going chemotherapy so dressing up is the last thing I feel like doing, she was amazing, discreet, kind, professional her fashion knowledge is unmatched, she found several garments that suited me, she dressed me head to toe including jewellery, I left the shop with a smile, when I came home I went on the online store for a browse & ordered several more items”
“Lovely Pamela Scott . Very happy to see sizes
That are more inclusive . As a larger lady it’s
Lovely to have options . I have purchased a lot of dresses this summer and a couple of light knits . Your tops can run a little short so I haven’t found that perfect top yet . All in all il very happy x”
“I ordered a t shirt which unfortunately had a dirty mark on the collar. After contacting Pamela Scott I had a really prompt reply apologising. We came to a join agreement that I would have a discount off the price of the top. Fantastic customer service!!!”
