“I have found all dresses that I've purchased are very flattering and not clingy and very slimming and a great length not too long for a 5'2 women. Just love your clothes and designs.😍”
“Had an issue with my purchase and when I raised the issue, I encountered probably the best customer service I have come across for years. Ashyra was excellent. I felt valued as a customer. I will definitely return to pamela Scott's for future purchases.”
Hi!
Thank you so much for your amazing review, you have made our day! Ashyra and the whole team are so chuffed!
Our customers are our man priority and we are extremely happy you feel looked after and are satisfied with your experience with us.
We very much look forward to looking after you again in the very near future.
Best wishes,
From Ashyra and the Customer Support Team
“Delivery came very quickly, the dresses were beautifully individually, very good quality. I returned two items out of my three items purchased, didn't suit the hanger 😊.. but I love my purchase and would definitely check out Pamela Scott again, which I would not have before. Staff in shop were very friendly and there was no hassle in changing the items. Big thumbs up on this shopping experience!”
“I was refunded for a dress I returned very promptly but no refund for a jumper I returned!!!! That would have been on the 7 th March they were both returned at the same time! !! Never had this problem before!! Thank u!”
“Good range of clothes but refund system is so slow with unnecessary detail. Why am I asked where I live in order to get a refund. No other shop asks this.”
Hi!
Many thanks for your feedback, we truly appreciate it.
If you wish to return a purchase to one of our stores it would not matter where you live - you can return an item in any of the stores. We apologise if you have had difficulties returning your item at our store, this should not be the case.
If you wish to discuss the matter further, please contact us info@pamelascott.com
Once again, we apologise for any inconvenience caused.
Best wishes,
Pamela Scott Customer Support Team
