“I got a timely response on Facebook when I couldn’t find info on returns during covid on website. I want to return this item in store and hope to do so when the shops open again. I’m hoping that it will still be possible even if the shops don’t open before the 60 day return period has passed. Thanks”
“This was my first on line purchase with Pamela Scott - I was very impressed. Excellent communication regarding the arrival of my order and when the order arrived it was beautifully packaged - wrapped in tissue paper and a lovely sticker !! Returns policy seemed very user friendly also. Will order on line again following this positive experience”
“I got 3 items the reversible coat is great,however 2 tops one was about 10 sizes larger than the tag and the other was only ok so reurned both. POSTAGE COST €9”
“Had trouble with gift vouchers - thank you Amy for your patience and help. Ordered two jackets on Sale. Arrived within a couple of days carefully boxed and wrapped in tissue. Jackets great quality fitted really well I love them.”
“Sizing of my item was way off the mark. I take a L/ XL max but bought this coat in a 2XL and it wouldn’t even go up my arms! To add fuel to the fire it cost me €9 to return the item!”
“I had to change a top as a security tag was on the garment. I contacted the sales team on line @ the help was brilliant. The person that replied to me checked if there was another one in stock @ had the replacement delivered very quickly. I was delighted with the quick service @ the lovely way everything is presented. You always feel good when opening your parcel.”
