“I was a regular customer at your Grafton Street branch and was disappointed to learn that you have ceased to trade at this location.
On-line ordering and delivery excellent. Quality of goods as usual first class.
Previous order due to cost was delivery free but I see, having placed a further order on 05/02/2021, you now charge for delivery and I assume this will be the case for N. Ireland no matter what the order price.
Last order packaging was torn open when delivered but the contents, two blouses, were undamaged.”
“I write excellent because the service & stock provided by Pamela Scott’s (particularly in Ennis) is excellent. However, I recently bought tracksuit bottom online & while I was very happy with the fit & quality of it, I was very disappointed to discover that one of the pockets was completely ripped. I had intended to to write to you regarding same so I am glad to have the opportunity to do so now.”
So sorry to hear that Maura, as if the item is still in stock in your size we can send you out a replacement. Can you email please the customer service email address please info@pamelascott.com to organise that. Many thanks for your custom Maura and nice review
“Love shopping at pamela scott but sent one item a cardigan back which cost over €8 to return. It was so expensive to return that I decided not to shop online at pamela scott.”
“Except for my first purchase online I have been pleased. I miss the shop and the girls opinion on what I'm buying. Does the loyalty card still count? I have heard nothing about it.”
Hi Una, thanks for your review. You can earn points on your loyalty card when you purchase on the website. However you can only redeem or use these points in-store. We hope in time to come you can use your points online also, but this is how it works currently. Thanks again for your custom and taking the time to write a review
“Made a purchase back in November and item was not available but the customer service displayed by Raymond was second to none. What an asset to your business.”
