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MOUTH ULCERS & GUMS Reviews

4.7 Rating 1,595 Reviews

94 %

of reviewers recommend MOUTH ULCERS & GUMS

Company Reviews

Product Reviews

4.7

Based on 1,595 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About MOUTH ULCERS & GUMS:

The Mouth Ulcers Shop is a specialist online store developed for people who like myself suffer from uncomfortable mouth conditions that impact upon their quality of life. The most commonly experienced conditions in the UK adult population including gum disease (75-80%), mouth ulcers (20-30%) and dry mouth (15-20%). While the causes are often different and varied the conditions are themselves linked, so in simplistic terms once your oral health is compromised by one you are very likely to experience another. Professional guidance is therefore to treat the symptoms and where possible managing the underlying cause.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived very fast and in good condition. Definitely will order again.”

Posted 1 year ago

“Awful customer service!”

Posted 1 year ago

Hi Ruta, We are sorry that your experience with us has been negative. We greatly value and take feedback seriously as we strive to always improve our service in order to increase customer satisfaction. Please could you provide us with more detail on what has happened so that we can help you resolve this. Thank you and once again we apologise, Mouth Ulcers & Gums

Posted 1 year ago

“A reliable and swift service. I especially love the Squiggle no flavour/no fluoride toothpaste - I used to get mouth ulcers constantly and have probably had 2 in the last 5 years (guessing because I really cant remember the last time) thanks to this toothpaste. It has also cured my sensitive teeth which used to drive me crazy!”

Posted 1 year ago

“Arrived very fast!!”

Posted 1 year ago

“I rely on this supplier for products for my chronic dry mouth. The speed with which my order arrives always surprises me.”

Posted 1 year ago

“I have been buying dental supplies from Mouth Ulcer Shop for years. They are professional - swift and efficient delivery- and very kind.”

Posted 1 year ago

“Fantastic toothpaste, thank you!”

Posted 1 year ago

“Xylimelts work well no more waking in the night with a dry mouth, very easy to use just pop one onto my gum/tooth line and a good night's sleep .quick delivery all round great servicem”

Posted 1 year ago

“Prompt delivery and customer service.”

Posted 1 year ago

“My first time ordering from this shop. The order was dealt with quickly and received the items on time - I can recommend.”

Posted 1 year ago

“Efficient reliable online service.”

Posted 1 year ago

“Great service, quick delivery... Highly recommended”

Posted 1 year ago

“Easy to use.”

Posted 1 year ago

“Brilliant prompt service!”

Posted 1 year ago

“Packet received had been opened with tablets missing”

Posted 1 year ago

Hi Angela, Thank you for your review. We are extremely sorry about this! An investigation has been opened to look into how this could have possibly occurred. According to our records, you were already sent a replacement on the 17th of June. Please get in touch with us if you have any further issues regarding your order and this replacement. Thank you, & once again we apologise for this! Mouth Ulcers & Gums Team

Posted 1 year ago

“Quick to despatch my order, and all received as ordered. Thank you.”

Posted 1 year ago

“Great pricing, selection of products.”

Posted 1 year ago

“Great product but over charged on postage and no response to email.”

Posted 1 year ago

Hello Darryl, Thank you for the review. We are happy to hear that you were satisfied with your purchase. Regarding our delivery, we use the Royal Mail 2nd class delivery service, allowing us to dispatch orders efficiently and in a cost-effective manner for both us and our customers. We appreciate that this postage charge can be frustrating for customers, however, this is a matter outside of our control as we depend on Royal Mail's service. We are currently reviewing our transport services and may possibly soon have additional services that we can offer for deliveries to make this postage cost more attractive for our customers. In the meantime, please feel free to contact us if you have any questions. Thank you, Mouth Ulcers & Gums

Posted 1 year ago

“Quick efficient service, kept up to date whilst awaiting new stock on item requested”

Posted 1 year ago

“Didn’t work sorry”

Posted 1 year ago

Hi Susan, Thank you for the review. We are sorry to hear that the product which you purchased was not right for you. Please do get in touch with us to let us know which product, in particular, you were referring to as we greatly appreciate your feedback and would love to guide you further on other products which could work for you. Thank you, Mouth Ulcers & Gums Team

Posted 1 year ago

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MOUTH ULCERS & GUMS is rated 4.7 based on 1,595 reviews