Malay Apparel Reviews

Name: Malay Apparel
Address: Unit 4B, The Bungalow Site Rugby Road, Rochdale, Greater Manchester
Rating: 4.48

4.5 Rating 484 Reviews

87 %

of reviewers recommend Malay Apparel

4.5

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Postal Service

About Malay Apparel:

Fashion at Affordable Prices | Malay Apparel UK

Visit Website

Phone:

01614083726

Email:

info@malayapparel.co.uk

Location:

Unit 4B, The Bungalow Site Rugby Road, Rochdale
Greater Manchester
OL12 ODZ

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Malay Apparel 5 star review on 31st March 2025

Maham Masood

Malay Apparel 5 star review on 10th September 2022

Margaret

Anonymous

Anonymous // 01/01/2019

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“My second pyjama purchase from Malay apparel in advance of a stay in hospital as I have an aversion to wandering the corridors with my backside exposed by the standard issue gowns. The pyjamas solve this problem handsomely, and are comfortable and seem to wash well. No arguing with the price either, so I'm a very happy customer.”

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“Really nice material I must say however, I paid for next day delivery… only to receive the wrong size. After contacting them, they only replied in a very unprofessional manner and said in their email “We did send the correct size…”. I could not believe it. This was my first order with them. I sent them the photo evidence and they then responded that the clothing may just have the incorrect label attached. Anyone with a bit of common sense would have known if that was the case especially after paying extra for next day delivery! This whole experience has left me £5 out of pocket as they refuse to refund my wasted delivery fee.”

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“I ordered a thick padded lumberjack style shirt for a friend. The shirt needed to be exchanged for a larger size and Malay was very good at dealing with this. Shirt looks good, is warm and was very reasonable price. Would recommend Malay to others.”

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“pyjamas are so comfortable great value for money”

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“Nice and soft”

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“Lovely nightee and wrap delivered quickly.”

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“I have sent an email to yourselves in regards to this item I don't want to go any further until my email has been answere”

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“Very poor quality not happy about the service poor communication after receiving the item .”

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“So I wanted to order a tracksuit for my husband’s birthday and came across Malay Apparel. Ordered next day delivery which cost me a fiver! The item came BUT… THE WRONG SIZE!!!!! SMALL bottoms with an XL top! I contacted them immediately but being a Saturday, I didn’t receive a reply until the Monday. Well all I can say is thank goodness for ASOS. The response that I received from Malay was extremely unprofessional and rude. I told them the problem and the following is their exact response that I have copied and pasted: Hello, Thank you for contacting us. Well, your order was Size Small and we did post the correct item. The size is Small Top and Small Bottom. Could you send me the pictures of the item you received? Thanks Regards, Team MalayApparel.”

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“Arrived on time. Item looks good, bought for my mum for Mother’s Day. 💯 cotton. Item purchased was 3xl but doesn’t look that big so be warned.”

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“Excellent value and good delivery time”

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“Thank you for your service”

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“Good service, swift delivery and nice quality goods. Would buy again.”

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“I will never, ever use Malay Apparel again. I received the incorrect product and when I emailed Malay about it I was treated with absolute disdain. The after sales service is shocking! I have attached the photo you have on your website to show what I ordered as well as a photo to show what I received. Clearly not the same nightie and yet your after sales service told me it was!! I replied that it is absolutely not the same nightie and I said that an acknowledgement from Malay that I was sent the incorrect nightie (or is it that you have false advertising?) together with an apology for the inconvenience caused would go a long way. I was however ignored again and just told to send it back! I had purchased the nightie as a gift to be sent overseas and did not have time to return it and then hope I would be sent the correct item (particularly as Malay refused to acknowledge that it was indeed the incorrect item). I am frankly very surprised that you are still in business with this type of attitude but I suppose you rely on the fact that people are often too busy to do anything about it so just have to accept the poor (or incorrect) product and service.”

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“I ordered 2 pairs of harem pants.They were so nice I ordered 2 more. Only one thing, they could have been a tad longer. Delivery was good too.”

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“Quite good quality and generous size”

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“I purchased 2 nightdresses for my mother and they fit her nicely. She's very pleased with them.”

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“I am thrilled with the nightdresses I recently ordered. They are a good length and so cosy and warm and wash really well. Thank you for such a good product which is as good as the description!”

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“First Class service and one item needed returning which was sorted effortlessly straight away. Cannot fault your service”

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“Easy ordering and on-time delivery. Sadly the fit came up small and I had to return the item as they were out of bigger ones. The return process was very easy and free and I got my money back very quickly. Definitely use them again but go up a couple of sizes.”

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Malay Apparel is rated 4.5 based on 484 reviews