Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,538 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,538 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 21st December 2025

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Lincs Aquatics 5 star review on 18th December 2025

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Lincs Aquatics 5 star review on 6th October 2025

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Lincs Aquatics 5 star review on 27th September 2025

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304

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Anonymous // 01/01/2019

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“Great service. Delivered as promised. No complaints.”

Helpful Report

“Excellent service, all my requirements were in stock except one item, which they rang to speak with me about. They suggested an acceptable substitute which I am happy with and the order was then despatched to me. How refreshing to get the personal touch and actually speak to a person these days!”

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“Good transaction with supplier, items despatched quickly and as described”

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“Fist class help in sorting out the correct unit I needed. Excellent delivery service”

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“Good quick delivery”

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“Efficient fast service, will certainly use them again.”

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“Brilliant service, arrived very quickly”

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“Very professional work from a likeable team. Happy to continue using them for anything connected with my (large) pond”

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“Goods arrived as stated”

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“Supplied replacement LED bung light strings for my water feature. Good service with rapid delivery. Many thanks.”

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“Good selection of products, attentive service.”

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“Great service excellent company”

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“Bought a replacement filter online from this company, couple of days later l was told item out of stock, wouldn't have ordered it if this had been flagged up at the time of purchase. Decided to go ahead with the order but having waited over 2 weeks, decided to purchase one elsewhere which arrived in two days.I sent an email to cancel the order and receive a refund. Received email stating refund was being processed. I emailed to ask where my refund was,no reply. Next message l received was to say my item had been dispatched. I don't think in all my online transactions l have dealt with a company that doesn't answer emails and then continue to send an item after they have assured me,l would receive a refund. Needless to say l will not be using them again”

Helpful Report

Dear Jerry, Thank you for taking the time to share your experience with Lincs Aquatics. We apologize for the inconvenience and frustration you encountered with your replacement filter purchase. All of your feedback is greatly appreciated as it helps us to better serve our customers. We sincerely regret the fact that an item was not flagged as out of stock at the time of purchase and that your refund was delayed. We are now taking steps to ensure this does not happen in the future. We are sorry that you had to go elsewhere for your item and will do our utmost to make sure this does not happen again. Once again, thank you for bringing this to our attention. Sincerely, Lincs Aquatics

“Best prices around great packaging and speedy delivery Expect orders from my son and friends”

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“Great choice of goods on an easy to use website at great prices, AND they deliver hen they say they will. what more could you ask for”

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“Item arrived in great time. Will definitely be returning for future purchases for my tank.”

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“Excellent communication and service Thanks”

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“Excellent fast and reliable service. 👏”

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“Very good service and expertise. You can always get advise by phone”

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“Great service. Able to supply just what we wanted. Arrived within 2 days of ordering”

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Lincs Aquatics is rated 4.8 based on 3,538 reviews