Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,522 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 21st December 2025

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Lincs Aquatics 5 star review on 18th December 2025

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Lincs Aquatics 5 star review on 6th October 2025

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Lincs Aquatics 5 star review on 27th September 2025

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304

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Anonymous // 01/01/2019

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“Excellent company to do business with.”

Helpful Report

“This was the only place that stocked the replacement part I needed for my fountain. Delivery was prompt and I received excellent help from their team when I needed advice about my purchase. I will definitely use Lincs Aquatics again.”

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“No fuss or dramas and speedy delivery of order. Well done”

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“Excellent price, disappointed in the delivery time, waited over week, telephoned and advised that it was now in the post. Arrived next day🙄”

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“Excellent service and perfect product”

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“Easy and delivered on time.”

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“I'm very pleased with the price though we had a lot of messing around with the delivery only being partly delivered as it was in 2 boxes. Not Lincs fault but the fault of the couriers. Also, shame, the trim underneath the aquarium was also damaged but couldn't be bothered contacting Lincs again as it took ages for it to be delivered and we needed it set up ASAP due to current situation with the fishes. And it would have only meant we would need to return the item again for it to be redelivered which would take again another week before we could set it up. Shame! Guess that's online ordering for you as you don't see what you get until you get chance to set it up at home”

Helpful Report

“What a fantastic company with exceptionally friendly delivery service! My need for a new tank arose urgently when my current one sprung a leak. Placing my order at noon on Friday, I was amazed when it arrived promptly the following day. Lincs Aquatics stood out from the rest by offering the assurance of next-day delivery, facilitated by their dedicated fleet of delivery vehicles. Moreover, every interaction I had with their team, from placing the order to receiving updates on the delivery status, was met with helpfulness and professionalism.”

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“Great value fast delivery and great knowledge p”

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“Product exactly as described and fast delivery. Very happy with my order!”

Lincs Aquatics 5 star review on 8th May 2024

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“Excellent service from lincs aquatics. The pond we ordered turned up earlier than the original delivery date, in perfect condition and a really helpful young gent carried it in for us.”

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“Great service, speedy delivery!”

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“ITEM AS DESCRIBED NO WORRIES TRANSACTION WOULD USE AGAIN”

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“Very helpful on the phone built the the juwel Rio 180 stand for me and delivered both this and the tank to my door, friendly driver all in all a good service. This is the 3rd tank I have purchased from them”

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“Andy was extremely helpful through my whole experience with you - thank you !”

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“Excellent service: my delicate glass vivarium was delivered from Lincolnshire to central London by their own driver. I had heard stories of other suppliers delivering on pallets and the vivarium arriving damaged, so was delighted Lincs cared so much about delivering mine intact.”

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“Was uncertain that my package was going to arrive, it was a couple of weeks, rang up and the staff were really nice and within a couple of days my package arrived. Other than the little hiccup, the service was brilliant.”

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“Would definitely recommend this company and use them in the future. Delivery was fast and aftercare was great 😊”

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“This is the best company for spares I been looking for a long time for spares for my water feature and found this company online amazing selection and excellent delivery service well done lincs aquatics would give you more than five stars if I could.”

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“Great company had a fault with purchase they sorted within 2 days”

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Lincs Aquatics is rated 4.8 based on 3,522 reviews